Field Engineer

• Feb 2023 - Present

Field Engineer

• Mar 2022 - Feb 2023

• Support/Maintain school networks in conjunction with N4L • Advise on technological changes for better learning • Advise and train students and educational staff with new technology • Bring in new concepts of technology • Plan, Implement and deploy upgrades (software and hardware) • Migrate onsite servers to cloud-based systems where possible • Maintaining CCTV systems in conjunction with vendors • Maintaining Server health, security and updates • Maintaining infrastructure patch panels and cabling • Maintain and diagnose IP based phone systems • Vmware Vsphere/ HyperV • MDMs (Microsoft Endpoint Manager/SCCM) • AD/GPOs/O365/Microsoft Azure • Google Admin • Ruckus zone director • Configuring switches and acess points

Sales Assistant

• Sep 2014 - Nov 2022

• Dealing with customer inquiries instore/phone • Online store transfers • Sales • Merchandise new products • Ontempo/ POS • Cash Handling & Register Skills • Database searching and query • Processing online orders • Dealing with customer inquiries instore/phone • Online store transfers • Sales • Merchandise new products • Ontempo/ POS • Cash Handling & Register Skills • Database searching and query • Processing online orders

Keyholder

• Nov 2017 - Mar 2020

• Dealing with customer inquiries online/instore/phone • Searching inventory for products • Updating online inventory • Processing online sales • Shopify • Sales • Cash handling and register skills • Zendesk • Merchandising • Pick/Packing • Google Cloud Services (GCP) • Online store transfers • Dealing with customer inquiries online/instore/phone • Searching inventory for products • Updating online inventory • Processing online sales • Shopify • Sales • Cash handling and register skills • Zendesk • Merchandising • Pick/Packing • Google Cloud Services (GCP) • Online store transfers

Sales Assistant

• Nov 2016 - Jan 2017

• Dealing with customer inquires instore • Sales • Pronto • Level 1 Support • Cash handling & Register Skills • Seaching Inventory for products • Dealing with customer inquires instore • Sales • Pronto • Level 1 Support • Cash handling & Register Skills • Seaching Inventory for products

Pick/Packer

• Nov 2015 - Jan 2016

• Picking orders • Packing orders • Wrapping boxes • Inventory check • Outbound quality assurance • Picking orders • Packing orders • Wrapping boxes • Inventory check • Outbound quality assurance

Media Assistant

• Feb 2014 - Jul 2014

• Managing databases • Data entry • Design quotes • Assisting with day to day operating. • Excel spread. • Managing databases • Data entry • Design quotes • Assisting with day to day operating. • Excel spread.