Experience

Catalyst Education Pty Ltd

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Enrolment Officer

  • Sep 2022 - Present

  • Support students in the enrolment process, provide exemplary customer service. • Accurately enter all data into Student Management System (Hubspot) • Check and complete application as an RTO delegate on behalf of students. • Comply with business policy, procedures and VET standards for enrolments. • Conduct internal audits on enrolment paperwork to ensure compliance with standards. • Conduct course variations • Answer incoming enquiries and respond in a timely manner to provide information and advice to prospective students and staff. • Prepare administration or reports as required. Show less



IEMC Global Pty Ltd

• Hobart, Tasmania, Australia

• Education Consultant

  • Jun 2018 - Dec 2018

  • Consult a course information and assist students to select an appropriate school in Hobart, Tasmania. • Assist students with school admission and visa application. • Assist students to find accommodation and settle down in Hobart. • Work and manage Hubspot, appointment booking amongst branch offices (Melbourne, Hobart). • Report activity status to the line manager on a periodic basis. • Consult a course information and assist students to select an appropriate school in Hobart, Tasmania. • Assist students with school admission and visa application. • Assist students to find accommodation and settle down in Hobart. • Work and manage Hubspot, appointment booking amongst branch offices (Melbourne, Hobart). • Report activity status to the line manager on a periodic basis.



Bakers Delight

• Australia
• Retail
• 700 & Above Employee

• Customer Service Sales Assistant

  • Mar 2018 - Oct 2018



University of Tasmania

• Australia
• Higher Education
• 700 & Above Employee

• Fixed-term Contact Team Member

  • Nov 2017 - Nov 2017

  • Student service: liaise with students over the phone or email to inform those who have the offer letter from the university and provide further courses of action for the admission. • Report to the Account Manager daily. • Student service: liaise with students over the phone or email to inform those who have the offer letter from the university and provide further courses of action for the admission. • Report to the Account Manager daily.



The March Traders Pty Ltd

• Docklands, Melbourne

• Customer Service Assistant

  • Feb 2016 - Nov 2016



Saigon Village Pty Ltd

• Melbourne, Australia

• Customer Service Associate

  • Jun 2015 - Jan 2016



Dong A Commercial Bank Vietnam

• Vietnam

• Bank Teller

  • May 2011 - Jan 2013