Vy (Ly Thanh) Thai

Senior Sales Operations Manager at Expereo
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Contact Information
us****@****om
(386) 825-5501
Location
Utrecht, Utrecht, Netherlands, NL
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Harry Zhuk

It was an absolute pleasure to work with Vy. She is a great team player, always very organized, helpful and cooperative. At the same time Vy has experience and knowledge (both commercial and technical) that allows her to be independent and confident while working directly with customers. And the most importantly Vy is a very reliable colleague, so you can always be sure that her part of the project is done correctly and on time. I wish Vy best of luck in her future career and professional development.

Mohit Rathi, Prince2® Csm®

I Rarely came across real talents who stand out like Vy. I had the pleasure of working with Vy on a very complex project. Vy’s ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. She is not only friendly and helpful but also goes above and beyond to maintain the team spirit. She uses innovative approaches to tackling and solving problems. I highly recommend her to anyone looking for help on their team.

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Credentials

  • Data Visualization and Communication with Tableau
    Coursera
    Dec, 2022
    - Nov, 2024
  • Data Visualization with Python
    Coursera
    Nov, 2022
    - Nov, 2024
  • Data Analysis with Python
    Coursera
    Oct, 2022
    - Nov, 2024
  • Databases and SQL for Data Science
    Coursera
    Oct, 2022
    - Nov, 2024
  • Requirements Elicitation for Business Analysts: Interviews
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Requirements Elicitation and Analysis
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Cradlepoint Certified Sales Associate
    Cradlepoint
    Jun, 2021
    - Nov, 2024
  • Cradlepoint Certified Sales Professional - 5G
    Cradlepoint
    Jun, 2021
    - Nov, 2024

Experience

    • Netherlands
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Senior Sales Operations Manager
      • Jan 2022 - Present

    • Sales Support Representative
      • Jan 2020 - Jan 2022

      Department: Partner Sales- Pre-qualify sales requests as delegated by Account Manager- Create and submit quotations to Account Managers or customers in timely manner- Submit availability check requests and process orders- Manage the correspondence between Account Managers and customers- Answer sales queries including phone and email communications- Provide data and reports to support the Sales Team- Follow up on any issues raised during quoting and provisioning phases- Ensure customer requirements are well distributed and understood among departments- Coordinate with Project Manager and Service Delivery team in pre/post-sales planning- Assist in training sessions of internal process and systems Show less

    • Switzerland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Ocean Freight Operations Associate
      • Jun 2017 - Jun 2018

      Department: Sea Logistics Export - Handle and coordinate a variation of export sea shipments – FCL and LCL to ensure an effective end-to-end export process for customers - Review and organize accurately incoming documents (Bill of lading, Invoice, Certificate of Origin, etc.) to ensure compliance with export process and customs regulations based on specific route - Execute documentation processes with Carriers - Digitally prepare and file all documentation required for goods to clear import and export Customs for clients from different routes (AMS/ACI/Mexican AMS) with the highest accuracy and punctuality - Communicate loading plan to warehouse operations team - Calculate duties and taxes, issue invoice and accrual costs in system - Responsible for the financial KPI’s, file and assigned clients - Build, maintain and develop good relationships with new and existing clients with over 50 clients of 5 routes (Latin-America, Canada, Mexico, America, Africa) - Coordinating efficiently with internal and external stakeholders (importers, exporters, carriers, etc.) to resolve arising problems - Contribute to the development and implementation of Kuehne+Nagel software and systems in order to deliver an excellent service towards customers Show less

    • United Kingdom
    • Manufacturing
    • 700 & Above Employee
    • Business Development Intern
      • Dec 2016 - Apr 2017

      Department: Unilever Foods Solutions - Analyze and improve sales of assigned 30+ customers in Ho Chi Minh City - Build and maintain customer relationships - Research and develop potential markets - Provide data and reports to support the Sales Team Department: Unilever Foods Solutions - Analyze and improve sales of assigned 30+ customers in Ho Chi Minh City - Build and maintain customer relationships - Research and develop potential markets - Provide data and reports to support the Sales Team

Education

  • TIAS School for Business and Society
    Master's degree, Business Administration and Management, General
    2018 - 2019
  • Hoa Sen University (Not for Profit)
    Bachelor of Business Administration - BBA, International Business
    2012 - 2016

Community

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