Experience

Eswatini Mobile

• Eswatini
• Telecommunications
• 1 - 100 Employee

• Business Support Officer/Technical Support Staff

  • Jan 2019 - Present

  ● The Client Relationship Manager oversees the building and maintaining of relationships withclients and key personnel within customer companies. Conducting business reviews to ensureclients are satisfied with their products and services and updating the CRM and ensuring accountmanagers are aware of changes within clients. The Manager will follow up on every issue andensure complete satisfaction and maximum utilization of the product or services sold tocustomers.● The Client Relationship Manager will also monitor and analyze competitor activities to assessthreats to important clients. He or she will use his account knowledge for setting revenue targetsand identifying resources needed to meet them. In addition, he or she identifies and organizestraining, planned maintenance and other services, helping clients use the company’s productsmore productively. Show less

• Call Center Agent

  • Jul 2017 - Jan 2019

  ● Attending to customer queries and obtaining customer information for data capturing purposes andreport compilation.● Informing clients by explaining procedures, answering questions and providing information.● Logging call queries daily with purposes of pinpointing recurring issues and resolved issues.● Communicates necessary information to customers with authority from supervisor in terms ofproduct, pricing and general technical issues as they appear.● Follows up on unresolved customer queries with purposes of fulfilling customer needs anddemands with the aim of providing ultimate satisfaction.● Submits requests to the proper department to prevent recurring issues.● Reports to supervisor daily with a detailed call log. Show less



World Vision

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Data Collector

  • Nov 2013 - Present

  Enumerator, visiting homesteads and schools to gather information of schoolgoing children if they all have access to education, healthy clean water, food, clothes, where they getsupport and also measure their weight and height

• Data Collector

  • Nov 2013 - Jan 2014

  Enumerator, visiting homesteads and schools to gather information of schoolgoing children if they all have access to education, healthy clean water, food, clothes, where they getsupport and also measure their weight and height



Pizza Inn

• Restaurants
• 200 - 300 Employee

• Chef

  • Jun 2016 - Jul 2017

  Restaurant Chef Restaurant Chef



ICAP group of companies

• Greece
• Information Services
• 100 - 200 Employee

• Data Collector

  • Apr 2016 - May 2016

  Collecting quality data from allassigned homesteads in a specified enumeration area using my mind, hard copy maps, digital maps andtablet.

• Data Collector

  • Apr 2016 - May 2016

  Collecting quality data from allassigned homesteads in a specified enumeration area using my mind, hard copy maps, digital maps andtablet.



Call a Tire Investment

• Sales Manager

  • Nov 2011 - Apr 2013

  Sale and fit all kind of tires, Company Driver and managing company Sale and fit all kind of tires, Company Driver and managing company



Ministry of labour and social security

• Lithuania
• Civic and Social Organizations

• Data Collector

  • Jul 2010 - Oct 2010

  Data collector and enumerator labour force survey 2010 Data collector and enumerator labour force survey 2010



Ackermans Store

• Salesman

  • Jun 2008 - Dec 2008

  Casual cashier and customer service Casual cashier and customer service