Experience

Sigma Connected Group

• United Kingdom
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Financial Administrator

  • Mar 2023 - Present

  Track and allocate payments. Create and update spreadsheets of daily transactions.Manage accounts receivable and payable. Review and process reimbursements. Maintain reports on financial metrics. Keep records of invoices. Do trustrecon, update bank statements.

• Account specialist agent

  • Dec 2020 - Mar 2023

  I'm currently an account specialist agent and Customer Services agent for Nedbank Home Loans Recoveries, in a collections department. I follow up queries between client and the debtor.



NORMAN BISSETT AND ASSOCIATES

• South Africa
• 1 - 100 Employee

• Call Center Agent

  • Jan 2020 - Jul 2020

  I was a debt collector, updating customers details, negotiate payment plan and set arrangements. I was a debt collector, updating customers details, negotiate payment plan and set arrangements.



TFG (The Foschini Group)

• South Africa
• Retail
• 700 & Above Employee

• Data Capturer/Helpdesk agent

  • Aug 2013 - Nov 2017

  I started as a collections agent for almost a year, in 5 months I was also 2IC in the collections department. I then moved to new accounts department as a data capture. I changed to be a Multi-Skilled agent due to my willingness to learn and try new things. I was eager to learn every role in my department that included data capture, inbound calls, outbound calls , sales and validation officer. I started as a collections agent for almost a year, in 5 months I was also 2IC in the collections department. I then moved to new accounts department as a data capture. I changed to be a Multi-Skilled agent due to my willingness to learn and try new things. I was eager to learn every role in my department that included data capture, inbound calls, outbound calls , sales and validation officer.



The Big Issue South Africa

• Cape Town, Woodstock

• Front Desk Receptionist

  • Jun 2013 - Dec 2013

  I was a receptionist, responsible for the front desk, booking meeting room, directing calls and emails to relevant people, ordering stock, responsible for book sales, for posting the orders, I was a receptionist, responsible for the front desk, booking meeting room, directing calls and emails to relevant people, ordering stock, responsible for book sales, for posting the orders,



Silulo Ulutho Technologies(SUT)

• South Africa
• Technology, Information and Internet
• 1 - 100 Employee

• Internet cafe sales consultant

  • Jan 2013 - Aug 2013

  Assist customers with downloads, printing, scanning, attaching and emailing documents, typing documents for customers and design obituaries and invites. Monitor use of computers, media equipment, printing equipment and other machines. Assist customers with downloads, printing, scanning, attaching and emailing documents, typing documents for customers and design obituaries and invites. Monitor use of computers, media equipment, printing equipment and other machines.