Experience

GTSC Cyber Security

• Electrical Engineer

  • Nov 2019 - Present

  Support and answer the customer requirements related to equipment technical issues via phone, email, … Perform manual training for customer to operate the company’s products. Provides comprehensive range of after-sales services to customers: Warranty, maintenance, trouble-shooting technical and repairs. To maintain good relationship with customers. Support and answer the customer requirements related to equipment technical issues via phone, email, … Perform manual training for customer to operate the company’s products. Provides comprehensive range of after-sales services to customers: Warranty, maintenance, trouble-shooting technical and repairs. To maintain good relationship with customers.



Kärcher Viet Nam

• Vietnam
• Machinery Manufacturing
• 1 - 100 Employee

• Service Engineer

  • Aug 2018 - Nov 2019

  o To be in charge of selling Karcher Product as Service Contracts, Spare Parts, Accessories, Chemicals,… o To be in charge in testing and offering solutions for equipment of customers. o Support and answer the customer requirements related to equipment technical issues via phone, email,… o Perform manual training for customer to operate the company’s products. o To maintain good relationship with customers. o To be in charge of selling Karcher Product as Service Contracts, Spare Parts, Accessories, Chemicals,… o To be in charge in testing and offering solutions for equipment of customers. o Support and answer the customer requirements related to equipment technical issues via phone, email,… o Perform manual training for customer to operate the company’s products. o To maintain good relationship with customers.



B&T Hitech VN Co., Ltd

• Electrical Engineer

  • Jun 2016 - Aug 2018

  o Performs pre-delivery inspection, installation and commissioning, trouble-shooting technical faults and repairs equipment. o Provides comprehensive range of after-sales services to customers: technical training, calibration, maintenance and repairs. o Advise and designs to provide solution for customer’s issues. o Making weekly report for manager. o Performs pre-delivery inspection, installation and commissioning, trouble-shooting technical faults and repairs equipment. o Provides comprehensive range of after-sales services to customers: technical training, calibration, maintenance and repairs. o Advise and designs to provide solution for customer’s issues. o Making weekly report for manager.



Batto Technology Co., Ltd

• Sales Engineer

  • Aug 2015 - Apr 2016

  - Make sale activities plan - Understanding customer's requirements and advise the solution for customer - To be in charge of online sales and direct sales in business of smarthome solutions - Develop sales and maintain good relationship with the customer - Prepare weekly reports - Make sale activities plan - Understanding customer's requirements and advise the solution for customer - To be in charge of online sales and direct sales in business of smarthome solutions - Develop sales and maintain good relationship with the customer - Prepare weekly reports