Volodymyr Slyvchenko

Business Analyst at Aff1.com
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Languages
  • Английский Limited working proficiency
  • Украинский Native or bilingual proficiency

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Credentials

  • Product Manager
    Laba
    May, 2023
    - Nov, 2024
  • Project Initiation: Starting a Successful Project
    Coursera | Google
    Jun, 2022
    - Nov, 2024
  • Software Processes and Agile Practices
    University of Alberta
    Jun, 2022
    - Nov, 2024
  • Introduction to Software Product Management
    University of Alberta
    Jan, 2022
    - Nov, 2024
  • Foundations of Project Management
    Coursera | Google
    Dec, 2021
    - Nov, 2024
  • Product management
    Laba
    Dec, 2021
    - Nov, 2024
  • Specialization "Project Management Principles and Practices"
    University of California, Irvine Division of Continuing Education I Coursera
    Sep, 2021
    - Nov, 2024
  • Programming for Everybody (Getting Started with Python)
    University of Michigan | Coursera
    Mar, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Business Analyst
      • Sep 2023 - Present

      Responsibilities:➥ Requirements Gathering and Analysis➥ Data Analysis➥ Modeling and Implementation of Business Processes➥ Documentation Compilation➥ Training and Consulting➥ Participation in Development

    • Product | Project Manager
      • Sep 2021 - Aug 2023

      ➥ Conducted project estimation and planning➥ Preparing comprehensive project documentation.➥ Oversaw all phases of SDLC.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project manager
      • Oct 2018 - Sep 2021

      ➥ Pioneered and developed projects from the ground up. ➥ Established a robust personnel development training structure. ➥ Conducted interviews and training. ➥ Analyzed projects and formulated sales growth strategies. ➥ Designed and implemented motivation and payroll systems. ➥ Pioneered and developed projects from the ground up. ➥ Established a robust personnel development training structure. ➥ Conducted interviews and training. ➥ Analyzed projects and formulated sales growth strategies. ➥ Designed and implemented motivation and payroll systems.

    • Ukraine
    • Advertising Services
    • Supervisor
      • Oct 2017 - Oct 2018

      ➥ Identified and rectified errors in agents' conversations, enhancing customer interactions. ➥ Conducted comprehensive sales training, resulting in improved sales skills. ➥ Drafted technical specifications for IT innovation using Jira. ➥ Designed and implemented a new payroll and motivation system. ➥ Identified and rectified errors in agents' conversations, enhancing customer interactions. ➥ Conducted comprehensive sales training, resulting in improved sales skills. ➥ Drafted technical specifications for IT innovation using Jira. ➥ Designed and implemented a new payroll and motivation system.

    • Ukraine
    • 1 - 100 Employee
    • Sales Team Lead
      • Jun 2016 - Oct 2017

      ➥ Developed and executed a robust personnel motivation system.➥ Conducted analytics and generated reports on team performance.➥ Provided guidance to 15-20 agents, identifying and correcting conversational mistakes.➥ Led the company's top-performing team.➥ Oversaw remote agent KPIs.➥ Managed foreign sales direction, collaborating with external partners.

    • Sales manager
      • Apr 2015 - Jun 2016

      ➥ Prospected and engaged "hot" client base, consistently meeting sales targets.➥ Handled incoming calls using effective sales techniques and scripts.➥ Resolved customer relations issues, ensuring swift resolutions and high client satisfaction.

Education

  • National University of Food Technologies
    Master of Engineering Science, Technologies of healthy and preventive food products
    2013 - 2019

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