Project Manager

• Nov 2021 - Present

• Managing 20+ concurrently run web development and SEO projects through initiation to completion against approved timelines – ensuring that teams understand requirements and meet deliverable dates; • Primary liaison between internal teams and customers, and the main point of contact for all customer communication regarding project and resource schedules for all projects; • Creating initial website prototypes and wireframes in Figma using best UX practices; • Managing account growth and retention by scoping and offering new features; • Coordinating day-to-day operations, setting tasks, monitoring activities, and development workflow of multiple teams; • Cross-functional collaboration; • Managing all project-related documentation; • Communicating project statuses and updates to both clients and internal teams; • Overseeing and supporting projects through different stages (initiation, planning, execution, monitoring & controlling, closing); • Creating and maintaining project status reports on a monthly basis; • Conducting CMS user training after product launch; • Providing customer and technical support for the project after its completion. Show less