Experience

Sempai

• Higher Education

• Data Analyst (2 months placement)

  • May 2022 - Present

  Use data analysis function built into the toolkit to identify trends in usage. Identify improvements to the toolkit to better utilise White Hat gamification techniques. Make suggestions to the team on any other areas of improvements Use data analysis function built into the toolkit to identify trends in usage. Identify improvements to the toolkit to better utilise White Hat gamification techniques. Make suggestions to the team on any other areas of improvements



Mobio Vietnam JSC

• Vietnam
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Management/ Customer Success Executive

  • Sep 2020 - May 2021

  Mobio is a Martech SaaS start up specialized in Customer Data Platform which integrates Artificial Intelligence and Machine Learning to centralize customer data and execute omni-channel marketing campaigns. · Worked with various project stakeholders to elicit and define product requirements, building · product roadmap, detail into product features and characteristics · Gathered critical information from meetings with various stakeholders · Prepared performance and ranking reports and weekly progress updates · Followed up with clients to understand their needs, did presentation to educate their executive teams on tools and strategy, maintain good relationships. · Engaged with product and engineering teams using established processes to provide the most effective solutions and diagnose software issues. · Analyzed client’s business processes, marketing performance; Provided support, guidance to client’s using Mobio’s platform. · Achievement: deployed Customer Data Platform customized for companies in Retail Industry; successful marketing and loyalty companies using automation, increased conversion rate. Show less



London Sales Vietnam

• Vietnam
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Recruiter

  • Sep 2019 - Sep 2020

  *Recruitment: - Establish recruiting requirements by studying organization plans and objectives; meeting with managers to discuss about recruitment needs for all department. - Screening CV and have cold-calling - Arrange the interview for applicants - Manage the training program schedule and inform new employees about the time of training, location and content of the training. - Update the job descriptions and job requirements based on the long term goals and the needs of the organization *Admin: - Handle HR tasks such as updating staff leave, staff attendance - Document human resources actions by making forms, reports and procedure. - Support C&B tasks (Social Insurance, Payroll, Labor Union) *Company culture: - Building and developing content for LSVN fanpage - Design pictures, poster. - Make a plan to organize company activities or events - Decorate room, prepare food and beverage. Show less



Hyundai CNS Consulting and Services

• Vietnam
• Human Resources
• 1 - 100 Employee

• HR INTERN

  • Mar 2019 - Jun 2019

  - Coordinating with customers to define necessary requirements for open roles. - Looking for potential candidates for suitable job positions. - Screening resumes. - Communicating employer information and benefits during screening process. - Following up on the interview process status. - Manage candidate data sources. - Post recruitment on social network, company website, and other recruitment websites. - Telesales, sending email about company's services to find new customers. Show less



UP Co-working Space

• New Zealand
• Computer Games
• 1 - 100 Employee

• Event Coordinator

  • May 2018 - Oct 2018

  - Prepared diagrams for room layouts. - Arranged stage and program schedules. - Managed on site logistics and directed sound/technical services. - Successfully recruited and trained newbie collaborator as needed. - Prepared diagrams for room layouts. - Arranged stage and program schedules. - Managed on site logistics and directed sound/technical services. - Successfully recruited and trained newbie collaborator as needed.