Account Manager

• Jun 2022 - Present

CRM management: Utilize Pipedrive CRM to effectively track and manage communication with business representatives. Pitching and presentation: Develop captivating pitches and presentations using Canva. Cold calling and discovery meetings: Employ tools like Zadarma and Calendly. Marketing research: Conduct thorough market research using Google Trends and Sales Navigator. Business development: Identify and pursue new business opportunities by leveraging networking tools like LinkedIn. Show less

Operations Manager

• Jan 2019 - Dec 2020

Creation and development of business processes: Design and implement efficient and streamlined business processes. Utilize process mapping and documentation tools like MindMeister, and Google Docs. Finance management and forecasting: Manage financial operations, including budgeting, financial analysis, and forecasting. Product development: Drive product development initiatives from ideation to launch, collaborating with cross-functional teams. Utilize project management tools like Trello, and Quick Frame. Supply chain management: Oversee end-to-end supply chain operations, including procurement, inventory management, and logistics coordination. Show less

Online Marketing Specialist

• Dec 2017 - Aug 2019

Facebook ads: Develop and implement effective advertising campaigns on Facebook using Facebook Ads Manager. TikTok ads: Strategically plan and execute advertising campaigns on TikTok, leveraging the platform's unique features and tools to reach and engage the target audience effectively. Creation of marketing campaigns/plans: Develop comprehensive marketing campaigns and plans, incorporating various channels and tactics aligning with sales to drive traffic. Organization of sales funnel: Design and optimize sales funnels to guide prospects through the customer journey. Marketing research: Conduct in-depth market research to gather insights on consumer behavior, competitor analysis, and industry trends. Utilize tools such as Google Analytics, SEMrush, for informed marketing decision-making. Show less

• Jul 2016 - Jul 2018

Communication with international clients: Effectively communicate with clients from different countries, understanding their needs, providing excellent customer service, and building strong relationships. Upwork primarily.Sales of IT services/products (direct sales): Engage in direct sales activities, promoting and selling IT services or products to clients. Fulfillment and development of company's sales profiles: Take ownership of fulfilling sales targets and actively contribute to the development of the company's sales profiles. Utilize tools like LinkedIn Sales Navigator, UpWork, and Fiver for market research and lead generation. Show less

• Jan 2017 - Feb 2018

Assisting senior project managers in website development projects, coordinating tasks, and ensuring project timelines are met.Collaborating with clients to gather project requirements, understanding their needs, and maintaining effective communication throughout the project lifecycle. Supporting the creation and maintenance of project documentation, including project plans, budgets, and risk assessments. Tools: Microsoft Excel or Google Docs.Monitoring project progress, tracking key milestones, and reporting updates to stakeholders. Assisting in the coordination of cross-functional teams, including designers, developers, and content creators, to ensure seamless project execution. Continuously learning and staying up to date with industry trends, best practices, and emerging technologies in website development. Show less