Experience

Links Group
• Ukraine
• Information Technology & Services
• 1 - 100 Employee
• Head of projects and programs

  • May 2023 - Present


ФОП Завальська А.В.

• Business Development Manager

  • Aug 2022 - May 2023

  Search for new customers Cooperation with existing clients Improving the terms of cooperation Increase customer loyalty to the company Entering a customer database Reporting on the effectiveness of work Market and competitive environment analytics Formation of a client portrait Preparation of commercial offers and meetings with clients Conducting product demonstrations Key achievements: Increase in conversion rates from 3 to 5%. Increase in the number of clients by 7% Show less



COSMONOVA

• Colombia
• Cosmetics
• 1 - 100 Employee

• Sales Manager

  • Aug 2021 - Aug 2022

  Organization and management of sales of the company's products Planning and conducting analytical work Creation and development of effective scripts adapted to the client's activities Maintaining existing clients and upselling their services Achievements: Cooperation with foreign companies and their involvement in partnership (monthly company check -116.5 thousand UAH) Increased sales by improving the customer loyalty system. Establishing communication and creating trusting relationships in work. Proactive approach to customer retention and return; in 6/10 cases, we managed to return customers Show less



YASNO

• Ukraine
• Retail
• 100 - 200 Employee

• Regional Manager

  • Nov 2019 - Aug 2021

  Receiving incoming and making outgoing calls to attract new customers. Development of the client network in the subordinate regions Development of existing customers through the affiliate program. Interaction with key decision makers and business owners. Maintaining and generating daily and weekly reports to analyze the market situation and competitiveness. Achievements: increase in sales by 120% within 3 months. Setting up and improving the efficiency of lead generation. Development and implementation of effective language modules. Show less