Experience

Gekatex Group

• France
• Manufacturing
• 1 - 100 Employee

• Account / Sales Manager

  • May 2023 - Present

  Active promotion of the company's high-quality products for global brands in the transport, aerospace, high-tech and life sciences industries on the DACH market. - Maintaining and developing business with current customers - active negotiation with potential customers - building a business development plan for the DACH market Active promotion of the company's high-quality products for global brands in the transport, aerospace, high-tech and life sciences industries on the DACH market. - Maintaining and developing business with current customers - active negotiation with potential customers - building a business development plan for the DACH market



Бюро перекладів "EVEREST"

• Ukraine
• Translation and Localization
• 1 - 100 Employee

• Chief Executive Officer

  • Nov 2014 - Present

  Launching a business from the scratch, focusing on the b2b market. Creating a strategy and managing the processes to achieve its objectives. Main duties: - Creating a marketing strategy; - Recruitment of employees; - Building a customer service department; - Conducting training for employees (sale of services); - Control of the tasks implementation by the business partners; - Moving away from operations to a complete delegation of all processes Launching a business from the scratch, focusing on the b2b market. Creating a strategy and managing the processes to achieve its objectives. Main duties: - Creating a marketing strategy; - Recruitment of employees; - Building a customer service department; - Conducting training for employees (sale of services); - Control of the tasks implementation by the business partners; - Moving away from operations to a complete delegation of all processes



VM.PL Software House

• Poland
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Success Manager

  • Jun 2022 - Mar 2023

  A strategic and supportive partner for companies’ customers at every stage of cooperation with a focus on customer loyalty and building close long-term client relationships. The company's brand ambassador to the customers from the DACH region. - Brand promotion - Customer relationship management - Fostering a customer-centric team environment - Keeping a ‘high-level view’ of the entire support process - Building Trust and Transparency with Clients - Handle and resolve customer requests and complaints - Ensuring clear team-client expectations Show less



EVEREST (English language school)

• Дрогобыч, Львовская область, Украина

• Chief Marketing Manager / owner

  • Jul 2014 - Feb 2022

  Establishment of an English language school from the scratch with the growth of up to 500 students per month, and further branching out into two independent departments, online and offline. - Development and implementation of a marketing strategy; - Implementation of smooth processes across the organization; - Building a customer service department; - Increase in sales by raising the flow of customers; - Strategic company management Establishment of an English language school from the scratch with the growth of up to 500 students per month, and further branching out into two independent departments, online and offline. - Development and implementation of a marketing strategy; - Implementation of smooth processes across the organization; - Building a customer service department; - Increase in sales by raising the flow of customers; - Strategic company management



Wollwelt Ltd

• Co-Owner

  • Dec 2012 - Jun 2019

  Development of new company departments in other regions, entry into the online market, management of finances, and investment of the company- Negotiations with German business partners - Generating new ideas;- Training of the top managers- Finance management and financial control

• Team Lead / Marketing manager

  • Nov 2010 - Dec 2012

  Developing and motivating new sales teams together with fostering existing ones. Responsibility for marketing the entire company.- Managing the day-to-day activities of the team- Delegating tasks to team members- Conducting training of new team members- Doing regular performance evaluation- Development and implementation of a marketing strategy- Progressive testing of the new sales channels

• Sales Manager

  • Mar 2009 - Oct 2010

  Selling a high-quality, luxury product through conducting professional presentations to solvent customers.- Promoting the organization and products- Setting individual sales targets with the sales team- Tracking sales goals and reporting results- Developing sales team through motivation, counseling, and product knowledge education.- Meeting KPIs and sales targets