Experience

Wisebits Group

• Cyprus
• IT Services and IT Consulting
• 100 - 200 Employee

• Head Of Support

  • Aug 2016 - Present

• Website Support Manager

  • Feb 2015 - Aug 2016

  - Moderating all User Generated Content according to the Moderation policy, liaising with the Legal team when required- Collecting information through client emails to identify and report product problems- Administering various campaigns online- Implementing the online community strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support through various communication tools- Acting as an advocate of the Company in the brand’s community - Monitoring and preparing reports for various activities- Working with the Product development team to ensure the platform is kept up to date and functional, as well as influencing the roadmap by collating user feedback Show less



MindGeek

• Luxembourg
• Internet Publishing
• 700 & Above Employee

• Website Moderator

  • Aug 2013 - Feb 2015

  - Maintaining site compliance - Act as a liaison with third parties - Monitoring website forums, emails and tickets - Resolving content disputes - Maintain community quality - Maintaining site compliance - Act as a liaison with third parties - Monitoring website forums, emails and tickets - Resolving content disputes - Maintain community quality



marcus evans Group

• Ireland
• Events Services
• 700 & Above Employee

• International Sales Executive

  • Aug 2011 - Oct 2012

  - Providing valuable and niche focused industry insights to delegates worldwide and bringing B2B buyers and sellers together at conferences, summits & congresses annually - Contacting top level decision makers from industry in order to create new business for exclusive corporate summits - Exceeding new business and renewed sales targets - Analyzing a variety of delegates’ needs in order to build strong B2B relationships - Attending and organizing sales and account management training sessions - Managing the complete sales cycle from prospecting through to closing - Liaising with the Operations and Production departments - Delivering a consultative and attentive service to delegates in order to establish a solid network Show less



Penta Marketing Art Ltd

• Nicosia, Cyprus

• Marketing Intern

  • Jun 2011 - Aug 2011

  - Organizing and facilitating special events/activities, marketing, and promotions for, assisting with e-mail campaigns, and researching for various projects - Creating and sending promotional materials - Writing press releases for various companies - General office support such as answering phones, general filing and mailing, data entry, and basic errands - Attending various events, gaining an understanding of event planning, promotion, and operation. - Organizing and facilitating special events/activities, marketing, and promotions for, assisting with e-mail campaigns, and researching for various projects - Creating and sending promotional materials - Writing press releases for various companies - General office support such as answering phones, general filing and mailing, data entry, and basic errands - Attending various events, gaining an understanding of event planning, promotion, and operation.