Experience

Woodgrove

• United States
• Information Services
• 1 - 100 Employee

• Chief Design Officer

  • Jan 2020 - Present

  Lead the design experience that’s responsible for creating a world class verification service that prioritizes security, privacy and control. Lead the design experience that’s responsible for creating a world class verification service that prioritizes security, privacy and control.



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• UX Designer 2

  • Jun 2021 - Present

  • Lead designer in launching Microsoft’s Entra Verified ID to allow organizations bypass centralized identity systems and verify identity across centralized systems around the world. • Led user research to uncover actionable insights that led to product change and redirection of business goals. • Creating modern user-first experiences by leveraging native components, Microsoft Fluent design system, and the powerful Azure portal. • Leveraged work from across Microsoft to deliver a world end-to-end experience for multiple personas, use-cases and scenarios to enhance the user-experience for native mobile and Microsoft Entra Admin portal. Show less



State Farm ®

• United States
• Insurance

• Senior UX Designer

  • Jun 2019 - Jun 2021

  • Served as the voice of the user by clearly articulating UX concepts & solutions to solve customer's needs. • Provided exceptional design skills with attention to detail when rapid prototyping and during deliverables. • Designed and managed the development of concepts, wireframes, visual mock-ups, clickables, and high-fidelity prototypes using tools like Sketch, InVision, Principle, Anima & Adobe After Effects. • Supported multi-disciplinary teams by being agile and communicating clearly. This allowed me new foster relationships and build trust with various stakeholders. • Presented innovative ideas in a succinct and easily understandable way to leadership and other stakeholders. • Ensured visual design adhered to the project requirements, objectives, and timelines by collaborating with various team members and externals. • Created scalable creative experiences which improved usability and aligned with strategy and current brand standards. • Adhered, implemented and grew the company design system with testing, feedback and iteration. Show less



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Graduate Student Instructor

  • Dec 2018 - May 2019

  Created and lead classroom discussions with over 75 students about topics in an introductory psychology course. Created and lead classroom discussions with over 75 students about topics in an introductory psychology course.

• UX Intern

  • May 2018 - Jul 2018

  • Created a new acquisition flow using InVision and Sketch for a new product in order to enhance the customer experience. • Designed and facilitated workshops to teach product UX teams how to optimize their workflow by using InVision in order for quicker handoff. • Introduced an iteration process using collaboration tools that improved “designer to developer handoff” by 70%. • Built the wireframes, architecture and prototypse to ensure project transparency connecting the varius UX teams in the department. Show less



Aon

• Albania
• Electric Power Generation
• 1 - 100 Employee

• IT Business Analyst Intern

  • Jun 2016 - Aug 2016

  • Wrote a new standard process for User Acceptance Testing through interviews, iterating wireframes and creating prototypes • Designed a dashboard in order to pitch to executives on a new initiative to improve efficiency and productivity for future internship programs • Defined detailed design differences between Automotive ID cards • Organized meetings to discuss ways to improve the Information Technology department at Aon • Wrote a new standard process for User Acceptance Testing through interviews, iterating wireframes and creating prototypes • Designed a dashboard in order to pitch to executives on a new initiative to improve efficiency and productivity for future internship programs • Defined detailed design differences between Automotive ID cards • Organized meetings to discuss ways to improve the Information Technology department at Aon



University of Illinois at Urbana-Champaign

• Higher Education
• 1 - 100 Employee

• Undergraduate Research Assistant

  • Feb 2015 - Jul 2016

  • Investigated post graduate personality and behavioral research papers by utilizing multiple-factor search criteria and then summarizing the data via Microsoft Excel in a user-friendly format. • Evaluated and documented 100 behavioral research articles weekly. • Presented and discussed weekly findings with cohorts regarding the weekly goal. • Simplified intergroup communication through email and Dropbox. • Investigated post graduate personality and behavioral research papers by utilizing multiple-factor search criteria and then summarizing the data via Microsoft Excel in a user-friendly format. • Evaluated and documented 100 behavioral research articles weekly. • Presented and discussed weekly findings with cohorts regarding the weekly goal. • Simplified intergroup communication through email and Dropbox.