Senior Technical Program Manager

• Jun 2018 - Present

Mixed role: Senior Technical Program Manager plus Product ManagerGoal: increase revenue by empowering marketing with data and personalisation toolsKey Objectives:- Develop four data and communication products and integrate them in current e-com and communication environment- Establish two new business functions and integrate them into the enterprise processesKey achievements- Orchestrated the launch of five new internal products for marketing and communications (four of them from scratch)- Established practice of data collection to support product and marketing decisions- Completed digital transformation programme with 30% cost reduction and ahead of schedule- Ideated, planned, launched, and currently leading the new program (business expansion through a better understanding of specific customer segments, in a scalable way, with mass personalisation)Advanced results- According to the results of the competition, entered the list of top-five leaders with high potential- Developed framework for discovery and prioritisation of new B2C app services with solid alignment to sports, sport style and fitness market- Established cadences to cross-functional alignment between marketing, data, and IT functions- Become part of the SAFe implementation programme team- Contributed to omnichannel transformation and marketplace programmes in an expert role

Product Manager

• May 2017 - Apr 2018

Mixed role: Product Manager plus Technical Program ManagerGoal: discover a new market for core company’s technology, including creating the products for new industries with specific firsts-year target revenueKey results:- Completed the analysis of market opportunities in two new industries- Based on the research, the company concluded to prevent future investment in products for low margin and high-risk industries Mixed role: Product Manager plus Technical Program ManagerGoal: discover a new market for core company’s technology, including creating the products for new industries with specific firsts-year target revenueKey results:- Completed the analysis of market opportunities in two new industries- Based on the research, the company concluded to prevent future investment in products for low margin and high-risk industries

Technical Program Manager

• Sep 2013 - May 2017

Mixed role: Technical Program Manager plus Team lead Goal: plan and execute transformation programme to increase managed service revenue by 25% in 3 years, cope with unprofitable contractsObjectives:- Transform a managed service team into an end-to-end practice- Structure offerings to increase margin and avoid detrimental contracts (a case without formalised product offering)Key achievements- Achieved ~32% annual ITC outsourcing revenue growth within two years in-line- Introduced a full-cycle service delivery process (100+ employees, geographically distributed network of engineers, implemented ITSM processes) within two years- Transformed a department into an end-to-end profit-based practiceAdvanced results- Won “Manager of the Year” contest- Conducted training for more than 50 colleagues on Agile, Scrum and Kanban with NPS 8.25

Project Manager

• Jul 2010 - Aug 2013

Mixed role: Project Manager plus Team LeadKey projects and achievements- Received “Best project manager of the year” award twice- Managed contracts (service, presale, integration, development) with over $20 million in annual revenue- Improved Russian citizens’ lives by connecting state services of Federal Migratory Services to E-Government

System Architect

• Nov 2008 - Jun 2010

Team Lead

• Oct 2002 - Nov 2008

Mixed role: Team Lead plus IT Infrastructure Architect and Engineer Mixed role: Team Lead plus IT Infrastructure Architect and Engineer