Vladimir Kokic
Customer Experience Advisor at PrepayPower- Claim this Profile
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Bio
Experience
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PrepayPower
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Ireland
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Utilities
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200 - 300 Employee
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Customer Experience Advisor
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May 2022 - Present
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Chingu
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United States
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Software Development
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1 - 100 Employee
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Facilitator / support agent
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Jan 2021 - Mar 2022
• Monitoring and helping members in the Chingu developercommunity• Evaluating solo projects and providingconstructive feedback and support for members• Designing and developing apps that serve as examples for new users• Providing project feedback on requirements, UI/UX, and functionalityfor group projects • Monitoring and helping members in the Chingu developercommunity• Evaluating solo projects and providingconstructive feedback and support for members• Designing and developing apps that serve as examples for new users• Providing project feedback on requirements, UI/UX, and functionalityfor group projects
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Contact centre agent, junior web developer
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Oct 2018 - Oct 2019
I started as a sales / contact centre agent in this company, and later expanded my skillset to work also on the company's website I started as a sales / contact centre agent in this company, and later expanded my skillset to work also on the company's website
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Customer Support Agent
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May 2016 - Jun 2018
- Working as a customer support and sales agent in the company's contact centre- Educating the users about the company's online investing platform - Working as a customer support and sales agent in the company's contact centre- Educating the users about the company's online investing platform
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Education
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University of Helsinki
Certificate, Full stack web development