Vladimir Gusev
Operations Associate at FXCM Israel- Claim this Profile
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Russian Native or bilingual proficiency
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German Native or bilingual proficiency
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English Professional working proficiency
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Croatian Limited working proficiency
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Serbian Limited working proficiency
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Polish Limited working proficiency
Topline Score
Bio
Experience
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FXCM Israel
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Israel
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Financial Services
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1 - 100 Employee
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Operations Associate
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Mar 2019 - Present
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Technical Support Specialist
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Sep 2017 - Dec 2018
- Customer support in spare part search;- Communication with suppliers and manufactures;- Complaint management;- Administration of technical data and prices;
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Back Office Employee
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Sep 2016 - Sep 2017
- Multilingual customer care by email, telephone and in chat;- Master data management, checking of VAT-ID numbers;- Handling customer enquiries and generating offers;- Order processing in the operation system Navision (including web-shop);- Backorder processing;- Generating pro-forma invoices, commercial invoices and credit notes;- Processing web-shop errors;- Compiling customs documents (ATLAS);- Tracking of deliveries (V-LOG);
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Self Emplyoed
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Technology, Information and Internet
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700 & Above Employee
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Freelance Translator
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Mar 2012 - Sep 2016
- Customer acquisition and customer care; - Complete independent organization and carrying out of translation activities; - Work with confedential documents; - Customer acquisition and customer care; - Complete independent organization and carrying out of translation activities; - Work with confedential documents;
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Uppsala University
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Sweden
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Higher Education
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700 & Above Employee
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Field Research Assistant
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May 2015 - Aug 2015
- Planning and organization of international scientific field research project; - Contacting authorities from different countries; - Immediate participation in research; - Planning and organization of international scientific field research project; - Contacting authorities from different countries; - Immediate participation in research;
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Education
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Justus Liebig University Giessen
High School Diploma, Russian Studies and Economics