Valerie LaCava
Customer Success Manager at Strike Graph- Claim this Profile
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Experience
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Strike Graph
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Oct 2021 - Present
Strike Graph is a security compliance company. Our customers earn revenue faster by completing security audits successfully and quickly. Strike Graph is a security compliance company. Our customers earn revenue faster by completing security audits successfully and quickly.
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Aldridge Pite, LLP
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United States
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Law Practice
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300 - 400 Employee
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Compliance Manager
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Jun 2015 - Oct 2021
- Manage stakeholder compliance, legal, operational, regulatory and security audits of the Firm’s 16 offices located across the United States. - Work internally with lines of business leaders to remediate audit findings, organizing data, supporting documents, and ad hoc training to ensure the successful close-out of these reviews. Track historical performance to offset future repeat findings. - Implement firmwide virtual audit best practices to support favorable review results during transition from on-site to on-line regulatory audits during the pandemic. - Oversee change management compliance through the monitoring of 150+ monthly external stakeholder operational and regulatory directives by leading internal meetings with lines of business leaders and Partners. - Supervise the Firm’s collateral document program, ensuring the confidential handling of 1,500+ sets of loan documents by custodians located at the Firm’s 11 West Coast offices. - Onboard 650+ employees to the Firm’s PDF technology via live and online training.
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Pite Duncan, LLP
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Legal Services
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1 - 100 Employee
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Operations Liaison
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Jun 2012 - May 2015
- Complete 75+ client due diligence packages in a three month time period to demonstrate Firm’s compliance with changes to the industry's regulatory standards.- Develop 45+ policies to document compliance with regulatory requirements and create an online resource for firmwide access to this information. Responsible for annual version control of documents to confirm policies remain current.- Initiate annual online employee training program to ensure firmwide understanding of updates to regulatory requirements and industry best practices. - Client liaison for on-site security reviews and compliance control testing at 11 Firm offices throughout the Western United States.- Facilitate review and execution of client and vendor agreements.
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Executive Assistant
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Jun 2009 - Jun 2012
- Coordinate business licenses for Firm’s expansion into 9 additional offices across the Western United States. Recruit staff to support new locations, review resumes and initiate contact with candidates. - Arrange professional travel for 85+ attorneys, marketing and personal travel for Partners.- Coordinate annual holiday parties, firm-wide quarterly lunches, and bi-weekly morale boosting activities for 11 offices and 300+ employees across the Western United States. - Reconcile expense reports for shared marketing events and report on cost-saving opportunities..- Administrative responsibilities include preparing minutes for Partner, marketing, and department meetings, and assisting the Director of Operations and Chief Operations Officer in Firm initiatives on an as-needed basis.
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Education
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University of Portland
Organizational Communication, Organizational Communication, General