Viyaletta Herasenka

Customer Service Specialist at GEGI LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Quang Ngai, Vietnam, VN
Languages
  • Русский Native or bilingual proficiency
  • Белорусский Native or bilingual proficiency
  • Английский Professional working proficiency
  • Шведский Elementary proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Specialist
      • Mar 2022 - Present
    • Russian Federation
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Support Specialist
      • Oct 2016 - Apr 2022

      Evaluating the quality of content, data labelling, answering to users' requests, working on the 1st line of users' support team, moderating, and replying to users' feedback, sorting tickets, providing replies with ready-made patterns, written language skills, working with the loads of texts. Evaluating the quality of content, data labelling, answering to users' requests, working on the 1st line of users' support team, moderating, and replying to users' feedback, sorting tickets, providing replies with ready-made patterns, written language skills, working with the loads of texts.

    • Vietnam
    • Education Administration Programs
    • 1 - 100 Employee
    • English Second Language Teacher
      • Nov 2020 - Dec 2020
    • English Second Language Teacher
      • May 2020 - Jul 2020

      Teaching English to primary school students in private English centers. Teaching English to primary school students in private English centers.

    • English Second Language Teacher
      • Apr 2019 - Jun 2019

      Teaching English in primary public schools. Teaching English in primary public schools.

    • English Second Language Teacher
      • Nov 2017 - Apr 2018

      Teaching English as second language. Teaching English as second language.

    • United States
    • Software Development
    • 300 - 400 Employee
    • matching administrator
      • Oct 2014 - May 2016

      Collecting and analysing data about products for online e-commerce project. Collecting and analysing data about products for online e-commerce project.

Education

  • European Humanities University
    Bachelor, Theory and history of contemporary art
    2009 - 2014
  • Linguistic and humanitarian college of Minsk state linguistic university
    Specialist, Foreign languages, Teacher of English in primary and secondary schools
    2005 - 2009

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