Experience

intentX Inc.

• Software Development
• 1 - 100 Employee

• Writer

  • Nov 2022 - Present

  Create market buyer guides by writing articles on set products. Create market buyer guides by writing articles on set products.



TutorMe

• United States
• E-Learning Providers
• 1 - 100 Employee

• Writing Tutor

  • Nov 2022 - Present

  Assist/tutor students of all ages with writing/English. Assist/tutor students of all ages with writing/English.



Businessolver

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Member Gig Advocate

  • Oct 2021 - Nov 2022

  Assisting retirees with filing claims for reimbursement via their Health Reimbursement accounts.

• Seasonal Member Gig Advocate

  • Sep 2021 - Nov 2021

  Assisted clients with technical support, dependent verification, and signing up for healthcare benefits during annual enrollment windows.



Major Decision LLC

• United States
• Higher Education
• 1 - 100 Employee

• Major DecisionTM Student Advisor

  • May 2021 - Nov 2022

  Connecting with high school students via text or video chat, providing honest and helpful feedback/advice on college experiences, while helping them make informed college admission decisions. Connecting with high school students via text or video chat, providing honest and helpful feedback/advice on college experiences, while helping them make informed college admission decisions.



Tutor.com

• United States
• E-Learning Providers
• 700 & Above Employee

• English/Essay and Psychology Tutor

  • Apr 2022 - Aug 2022

  Proof read essays, explain theories and concepts, provide feedback and tutoring within subjects, implement new learning techniques and methods to understand difficult material. Proof read essays, explain theories and concepts, provide feedback and tutoring within subjects, implement new learning techniques and methods to understand difficult material.



Mass Markets

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Sales Service Representative

  • Apr 2019 - Jan 2020

  My job tasks included, but were not limited to: - Identified sales opportunities and acted on leads- Explained and negotiated service agreements- Showcased product knowledge by marketing the trials of streaming services- Addressed customers' needs by finding the best service for them - Applied customer service skills working with coworkers and customers- Completed suite set up and break down of 45 suites- Formatted each display area according to purchase order- Recorded inventory of all products within the suites and event areas - Delivered products in timely fashion while under pressure



DM SERVICES INC

• United States
• 1 - 100 Employee

• Credit Specialist and Bill Collector

  • Oct 2016 - Aug 2018

  Job tasks included, but were not limited to:- Received inbound calls/Made outbound calls regarding customers credit accounts- Opened new lines of credit, took debit/credit payments and resolved any conflicts regarding the customer's account- Entered member's transaction data into an online banking software- Maintained confidentiality of bank records and personal client information- Delivered prompt and accurate customer service- Helped place orders while up selling company products- Received mail regarding customer accounts, notated any information on their account and provided prompt response- Negotiated payment plans on past due accounts