Vivien M.

Chief Operating Officer at Airserve Group
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency

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5.0

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Kishore Rames

It’s been great working with Vivien. His Knowledge of TMC ops within APAC region helped me immensely. Always ready to offer his services when required.

Anuran Chaudhuri

Most Leaders have knowledge, skills, and passion. Along with all of it Vivien has a few more qualities that make him an outstanding leader from the rest. This is compassion, care, and trust for his colleagues. Leaders like him always encourage, help and support their team. He is a great mentor and I will personally be always thankful to him for his kindness and help.

Richelle DeGuzman

I had the pleasure of working with Vivien on a major organizational initiative to globalize travel operations with CWT. Vivien always rose to the occasion when we needed additional support to come up with more efficient solutions for our program. Vivien is a very professional and knowledgeable client partner that does whatever it takes to help his colleagues achieve mutual success.

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Credentials

  • Certificate Of Employment Intermediaries (KAH)
    NTUC LearningHub
    Mar, 2023
    - Oct, 2024
  • Certified Agile Leadership
    NUS School of Continuing and Lifelong Education (SCALE)
    Sep, 2020
    - Oct, 2024
  • Certified Agile Leadership
    Scrum Alliance
    Sep, 2020
    - Oct, 2024
  • Lean Six Sigma Foundations
    LinkedIn
    May, 2019
    - Oct, 2024
  • Galileo Travel Professionals
    Travelport
    May, 2015
    - Oct, 2024
  • Biz Safe Level 2 (Risk Management)
    ABSOLUTE KINETICS CONSULTANCY PTE LTD
    Jan, 2012
    - Oct, 2024
  • Certified GDPMDS Internal Auditor
    BSI Neville Clarke – A BSI Professional Services Company
    Jan, 2012
    - Oct, 2024

Experience

    • Singapore
    • Travel Arrangements
    • 1 - 100 Employee
    • Chief Operating Officer
      • Aug 2022 - Present

      Lead the travel business spread across 6 countries with a total turnover of US$ 30 Million. Lead the travel business spread across 6 countries with a total turnover of US$ 30 Million.

    • United Kingdom
    • Travel Arrangements
    • 700 & Above Employee
    • Regional Commercial Head
      • Aug 2021 - Jul 2022

      Lead the sales effort across 4 countries in the Asia Pacific region with a team of 4 highly talented and motivated individuals. With a primary focus on the maritime and offshore - energy verticals, we are driving growth and expansion into corporate travel, government travel and sporting event verticals. Lead the sales effort across 4 countries in the Asia Pacific region with a team of 4 highly talented and motivated individuals. With a primary focus on the maritime and offshore - energy verticals, we are driving growth and expansion into corporate travel, government travel and sporting event verticals.

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Global Client Manager, ERM Customer Group
      • Jan 2019 - Jul 2021

      Appointed as global client lead for Maersk Group, and regional lead for TechnipFMC, Kellogg Brown & Root (KBR), National Oilwell Varco (NOV), and American Bureau of Shipping (ABS), contributing over USD300M in annual sales. Led and mentored local and regional client teams across 25 countries to ensure consistency and excellence in service delivery. Appointed as global client lead for Maersk Group, and regional lead for TechnipFMC, Kellogg Brown & Root (KBR), National Oilwell Varco (NOV), and American Bureau of Shipping (ABS), contributing over USD300M in annual sales. Led and mentored local and regional client teams across 25 countries to ensure consistency and excellence in service delivery.

      • Sep 2016 - Dec 2018

      Country head for Singapore managing the travel business with a total turnover of US$ 20Million.

      • Jan 2015 - Sep 2016

      -

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Various Roles
      • Sep 2009 - Dec 2014

      Nippon Express (2014) Asst. Warehouse Manager Grass Roots Asia (2014) Head of Supply Chain Pentax Medical (2013-2014) Regional Operations Supervisor LF Asia (2011-2012) Warehouse Supervisor CWT Logistics (2010) Planner (Material Production) Maersk Group (2009) Fleet Personnel Executive Nippon Express (2014) Asst. Warehouse Manager Grass Roots Asia (2014) Head of Supply Chain Pentax Medical (2013-2014) Regional Operations Supervisor LF Asia (2011-2012) Warehouse Supervisor CWT Logistics (2010) Planner (Material Production) Maersk Group (2009) Fleet Personnel Executive

Education

  • James Cook University
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    2010 - 2011
  • Bangalore University
    Bachelor's Degree, International Business
    2006 - 2009
  • SIPMM - Singapore Institute of Purchasing and Materials Management
    Graduate Diploma in Procurement and Supply Chain Management, Procurement and Supply Chain
    2022 - 2022

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