Experience

Northgate Public Services

• United Kingdom
• Information Technology & Services
• 200 - 300 Employee

• Service Delivery Manager

  • Jul 2001 - Present

  Service Delivery Manager within a Digital Mailroom servicing Local Authority and Central Government customers in line with contractual obligations.• Strong business acumen, • Exceptional organisation and communication skills,• Strong leadership, with the ability to positively manage a mixed skill workforce.• Ability to manage a performance and quality culture.

• Service Delivery Team Leader

  • Jul 2002 - Apr 2009



Independent Insurance

• Insurance
• 1 - 100 Employee

• Insurance Administrator

  • Oct 1995 - Jun 2001

  Personal lines insurance - home and vehicle insurance to include high net worth and classic cars. Personal lines insurance - home and vehicle insurance to include high net worth and classic cars.



LEGAL AND GENERAL(UNIT ASSURANCE)LIMITED

• Manchester, United Kingdom

• Mortgage Consultant/Branch Manager

  • Jul 1987 - Oct 1995

  Arranging mortgages, accompanying life assurance, critical illness, permanent health insurance and general insurance. Managing a number of estate agency branches, including market appraisals, marketing and sales negotiations. Arranging mortgages, accompanying life assurance, critical illness, permanent health insurance and general insurance. Managing a number of estate agency branches, including market appraisals, marketing and sales negotiations.