People Advisor

• Sep 2023 - Present

HR Coordinator

• Mar 2021 - Present

•Responsible for the effective application of people management according to company processes andpolicies that also align with ACAS guidelines.• Coordinating short-term absence process across 4 departments (approx. 1000 employees) – work closelywith 3 administrators• Support HR Manager within long term absence process including Occupational Health Referrals.• Provide advice to Department Managers on HR issues.• Coordinate investigations, disciplinary hearings and grievance meetings when required including minutestaking.• Ensuring all elements of daily HR administration are completed (including ad-hoc HR projects such asTUPE in/out process, mass recruitment, reports)• Ensure documents and trackers, relating to ER casework are maintained and kept up to date.• Organise and manage all aspects of the family-friendly processes including maternity, paternity, adoption,parental and flexible working requests. Ensuring all necessary paperwork is completed on time andDepartment Managers and Payroll department are kept up to date.• Support recruitment and selection process• Support on-boarding and redundancy process• Ensure right to work documents are up to date by coordinating regularly with the Compliance Team.• Communicate with Trade Unions when required and maintain good relationship. Show less

Office Manager / HR Administrator

• Mar 2018 - Apr 2020

A wide range of responsibilities in a growing Fin-tech Start-up that provided benchmarking for regulators within corporate governance. Office Manager responsibilities: • Report directly to the CEO and CTO • Administrative PA • Work closely with facility management • Note taking on HR and Team meetings • Organised and directed 2 London office moves with minimum down time • Improved work environment • Prepare and forward confidential agreements • Authorised signatory for the company’s bank account • First line contact for any payroll or reimbursement issues • Upload invoices and receipts to Xero and follow up on delayed bills • Responsible for IT equipment registry and maintenance • Liaise with external suppliers such as branding, printing, refreshment supply, delivery service • Assist in ad-hoc projects – create branding material, arrange notarisation for confidential documents • Organise social events HR Administrator responsibilities: • Improve HR file administration – align the system with GDPR rules • Coordinate and support the recruitment process: – Advertise open positions on different platforms – Source Software developer candidates typically on Stack Overflow or LinkedIn – Schedule interviews within the ATS system – Coordinate competency-based challenges – Give feedback to the candidate/external parties – Collect and analyse candidate feedback – Prepare contracts for new joiners • Supervise global mobility and support candidate visa applications with UK Home Office: – Act as the Authorising Officer for the company in the UK Visas & Immigration system – Arrange travel and accommodation for the candidates • Liaise with external recruiters • Onboard and exit employees • Update employee handbook • Register annual leave requests • Assist in ad-hoc projects – search compatible new HR tool, research within an international candidate pool for a potential new office • Assisted with the redundancy and the liquidity process Show less

Helpdesk and Booking Coordinator

• Jan 2017 - Mar 2018

• Deal with Personal Assistance’s and Partner’s enquires over the phone professionally • Track, route and redirect problems to correct resources • Utilise excellent customer service skills and exceed customers’ expectations • Operate heavily loaded inbox (100+ emails per day) with 24 hours deadline • Book meeting rooms or event space for important clients and internal members • Coordinate with Event, Catering, Cleaning and Audio teams • Be part of cross training as a Front of house Receptionist with opportunity to learn all the responsibilities of the role: – Escort clients to the conference room or client lounge, offer refreshments and make them feel welcome – Ensure that all same-day meeting room change requests are dealt with promptly and in a courteous manner – Serve as a coordination point between internal operations and clients Show less

Hospitality Assistant

• Jul 2016 - Jan 2017

Responsibilities: • Fine dining service for all the VIP guests • Understanding Manhattan Space scheduling booking system • Serve refreshments and main meals in the meeting rooms • Work closely with 10 team members • Keep all areas of the workplace clean and tidy at all time Responsibilities: • Fine dining service for all the VIP guests • Understanding Manhattan Space scheduling booking system • Serve refreshments and main meals in the meeting rooms • Work closely with 10 team members • Keep all areas of the workplace clean and tidy at all time

Customer Service Supervisor

• Mar 2015 - Jul 2016

Responsibilities: • Formulate pricing policies • Work on store displays • Maintain inventory and ensure items are in stock • Ensure promotions are accurate and merchandised to the company's standards • Ensure the customer service and health and safety standards • Manage different departments within the store • Handle customer questions, complaints and issues • Manage daily delivery • Safe check and tills handling Responsibilities: • Formulate pricing policies • Work on store displays • Maintain inventory and ensure items are in stock • Ensure promotions are accurate and merchandised to the company's standards • Ensure the customer service and health and safety standards • Manage different departments within the store • Handle customer questions, complaints and issues • Manage daily delivery • Safe check and tills handling