Vivien Ammar
Insurance Agent at VIU by HUB- Claim this Profile
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Topline Score
Bio
debbie leonardo
Vivian Ammar was a well rounded employee, capable of many tasks. As a Time Warner employee, Vivian was tasked with resolving our customer's needs. Her ability to articulate clearly and present detailed facts accurately was unmatched. Vivian was cooperative and a true asset to the company.
Daniel DiBona
I had the pleasure of working with Vivien at GEICO back in 2007 and 2008 as her immediate supervisor in Sales. She delivered top results month after month and was highly adaptable to any changes that were made, usually helping the company identify best practices. Vivien came into work with the mindset that she owned her success and learned from her failures (which were few). I appreciated her enthusiasm for delivering stellar customer service and selling skills to all of the customers she talked with and it was frequent that I would comment on how incredible her phone presence was. I have kept in contact with her for years and can say that she has consistently grown and developed her both her professional and personal life.
debbie leonardo
Vivian Ammar was a well rounded employee, capable of many tasks. As a Time Warner employee, Vivian was tasked with resolving our customer's needs. Her ability to articulate clearly and present detailed facts accurately was unmatched. Vivian was cooperative and a true asset to the company.
Daniel DiBona
I had the pleasure of working with Vivien at GEICO back in 2007 and 2008 as her immediate supervisor in Sales. She delivered top results month after month and was highly adaptable to any changes that were made, usually helping the company identify best practices. Vivien came into work with the mindset that she owned her success and learned from her failures (which were few). I appreciated her enthusiasm for delivering stellar customer service and selling skills to all of the customers she talked with and it was frequent that I would comment on how incredible her phone presence was. I have kept in contact with her for years and can say that she has consistently grown and developed her both her professional and personal life.
debbie leonardo
Vivian Ammar was a well rounded employee, capable of many tasks. As a Time Warner employee, Vivian was tasked with resolving our customer's needs. Her ability to articulate clearly and present detailed facts accurately was unmatched. Vivian was cooperative and a true asset to the company.
Daniel DiBona
I had the pleasure of working with Vivien at GEICO back in 2007 and 2008 as her immediate supervisor in Sales. She delivered top results month after month and was highly adaptable to any changes that were made, usually helping the company identify best practices. Vivien came into work with the mindset that she owned her success and learned from her failures (which were few). I appreciated her enthusiasm for delivering stellar customer service and selling skills to all of the customers she talked with and it was frequent that I would comment on how incredible her phone presence was. I have kept in contact with her for years and can say that she has consistently grown and developed her both her professional and personal life.
debbie leonardo
Vivian Ammar was a well rounded employee, capable of many tasks. As a Time Warner employee, Vivian was tasked with resolving our customer's needs. Her ability to articulate clearly and present detailed facts accurately was unmatched. Vivian was cooperative and a true asset to the company.
Daniel DiBona
I had the pleasure of working with Vivien at GEICO back in 2007 and 2008 as her immediate supervisor in Sales. She delivered top results month after month and was highly adaptable to any changes that were made, usually helping the company identify best practices. Vivien came into work with the mindset that she owned her success and learned from her failures (which were few). I appreciated her enthusiasm for delivering stellar customer service and selling skills to all of the customers she talked with and it was frequent that I would comment on how incredible her phone presence was. I have kept in contact with her for years and can say that she has consistently grown and developed her both her professional and personal life.
Experience
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VIU by HUB
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United States
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Insurance
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1 - 100 Employee
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Insurance Agent
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Feb 2023 - Present
Working with several carriers to find the best fit for my clients’ insurance needs. Working with several carriers to find the best fit for my clients’ insurance needs.
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SmartFinancial
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United States
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Insurance
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100 - 200 Employee
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Senior Insurance Agent
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Jul 2020 - Jan 2023
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GEICO local office: phoenix
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Phoenix, Arizona Area
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Insurance Agent
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Nov 2017 - Jun 2020
Busy local GEICO office customer service and sales agent. Busy local GEICO office customer service and sales agent.
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Allstate
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United States
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Insurance
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700 & Above Employee
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Client Services Manager
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Feb 2017 - Nov 2017
insurance agent for a small office with a large book. insurance agent for a small office with a large book.
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Modern Lift Inc
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United States
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Equipment Rental Services
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1 - 100 Employee
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Data Entry Specialist
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Jul 2016 - Feb 2017
freelance billing and data entry freelance billing and data entry
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Liberty Mutual Insurance
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United States
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Insurance
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700 & Above Employee
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Insurance Agent
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Sep 2015 - Jul 2016
Call center agent for auto service. Call center agent for auto service.
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The Rainmaker Institute
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United States
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Legal Services
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1 - 100 Employee
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Senior Project Manager
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Mar 2014 - Jul 2015
As a Project Manager, I coordinated and maintained the entire project for my client’s social media marketing, website development, copywriting, and e-newsletter campaigns. I conveyed performance results across engagements, managed campaign retention/up-sell opportunities and grow client relationships as well as consulted with attorney's in regards to their online marketing potential. As a Project Manager, I coordinated and maintained the entire project for my client’s social media marketing, website development, copywriting, and e-newsletter campaigns. I conveyed performance results across engagements, managed campaign retention/up-sell opportunities and grow client relationships as well as consulted with attorney's in regards to their online marketing potential.
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Lovitt & Touché, Inc.
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Tempe, Arizona
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Personal Lines Licensed Insurance Account Manager
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Jun 2013 - Feb 2014
Managed Tucson Preferred book of business Property/Casualty Insureds for one of the largest brokerages in the country. Maintained accounts and relationships for Home, Auto, etc. while coverage counseling and delivering expertise in insurance matters. Managed Tucson Preferred book of business Property/Casualty Insureds for one of the largest brokerages in the country. Maintained accounts and relationships for Home, Auto, etc. while coverage counseling and delivering expertise in insurance matters.
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TSC Direct
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Jericho, NY
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Property/Casualty Personal Lines Insurance Underwriter
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Jun 2012 - May 2013
Underwriting Preferred book of business property/casualty policies. Investigating current and new client risk factors for placement with TSC. Advised customer service of reasons for acceptance and non-acceptance with TSC. Looked for process improvements while working closely with Management. Provided assistance to claims as overflow. Underwriting Preferred book of business property/casualty policies. Investigating current and new client risk factors for placement with TSC. Advised customer service of reasons for acceptance and non-acceptance with TSC. Looked for process improvements while working closely with Management. Provided assistance to claims as overflow.
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Time Warner Cable
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Telecommunications
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700 & Above Employee
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Customer Care Coordinator
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Sep 2009 - Jun 2012
Research accounts for the legal counsel and Client Relations staff. Appear as an expert witness in court on behalf of Time Warner Cable. Data Entry. Reply to escalated written correspondence via phone. Handle incoming faxes for call center. Create spreadsheets in Excel for tracking. Recover and mail out archived bills. Handle Pay Per View disputes. Work closely within all departments and provide training to newly hired staff. Research accounts for the legal counsel and Client Relations staff. Appear as an expert witness in court on behalf of Time Warner Cable. Data Entry. Reply to escalated written correspondence via phone. Handle incoming faxes for call center. Create spreadsheets in Excel for tracking. Recover and mail out archived bills. Handle Pay Per View disputes. Work closely within all departments and provide training to newly hired staff.
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GEICO
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United States
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Insurance
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700 & Above Employee
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Insurance Agent
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Sep 2003 - Sep 2009
Answered busy phones and set appointments for claims in the Brooklyn, Staten Island, and Bronx areas. Serve as Customer Service and Sales Associate for a major Auto Insurance company with over 9 million policyholders in 49 states. Work closely with all Sales Teams to promote sales contests. Organized department promotional events to motivate sales teams. Submitted articles company newsletter regarding the sales motivation. Received outstanding commendations on employee reviews, as well as exceptional feedback from senior management. Processed policy changes, and responded to emails. Assisted customers via the Online Chat feature for purchasing policies. Selected as 1 of only 4 out of 500 people to develop the Internet Support Team for the Tucson office where I achieved high scores on all monitored chats and correspondence. Received Employee of the Month Award in 2006 for this department and was featured in company Intranet nationwide for excellent Customer Service Recognition. Inbound calls regarding billing, making policy changes, and notifying the DMV of insurance coverage. Achieved high scores on phone monitors throughout tenure. Received several accommodations from customers for excellent service. Show less
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Education
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2005 -
Pima Community College
Bachelor of Business Administration (B.B.A.), Business Administration -
2015 - 2015
Arizona School of Real Estate
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1993 - 1997
Tucson High Magnet School
Community
