Wei-Ching (Vivian) Wang
Senior UX Designer at Rodeo Software- Claim this Profile
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Mandarin Native or bilingual proficiency
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English Professional working proficiency
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Bio
Naomi Su
I served as a senior UI designer at Synology and worked with Vivian on a project that monitors multiple servers. During the time we worked together, I was the most impressed with the redesign of Storage Manager, which is an indispensable app of our main product. She is not only dedicated to user experience design but also has great inter-departmental communication. I recommend Vivian for the following reasons: 1. She has a pragmatic attitude towards UX design and perseverance in solving difficult problems of complex systems. She is a trustworthy partner. 2. Excellent inter-departmental cooperation ability 3. She is passionate about user experience and always willing to learn new things. Her quick-thinking ability and positive attitude would make a great contribution to any company.
Wei-Chun Kao
I've worked with Vivian on several product developments projects. She is an experienced UX designer and has been in charge of numerous design projects and led valuable design research with the UX team. Vivian’s personality is enthusiastic and progressive with extremely high potentiality. She is not only quick at learning and good at solving difficult problems but also with a logical mind that enables her to effectively analyze difficulties. All the work handed to her was completed satisfactorily. Her cooperative attitude and positive spirit would make her a great contribution to any company. If you need any further information about Vivian, please feel free to reach out to me. Thank you
Naomi Su
I served as a senior UI designer at Synology and worked with Vivian on a project that monitors multiple servers. During the time we worked together, I was the most impressed with the redesign of Storage Manager, which is an indispensable app of our main product. She is not only dedicated to user experience design but also has great inter-departmental communication. I recommend Vivian for the following reasons: 1. She has a pragmatic attitude towards UX design and perseverance in solving difficult problems of complex systems. She is a trustworthy partner. 2. Excellent inter-departmental cooperation ability 3. She is passionate about user experience and always willing to learn new things. Her quick-thinking ability and positive attitude would make a great contribution to any company.
Wei-Chun Kao
I've worked with Vivian on several product developments projects. She is an experienced UX designer and has been in charge of numerous design projects and led valuable design research with the UX team. Vivian’s personality is enthusiastic and progressive with extremely high potentiality. She is not only quick at learning and good at solving difficult problems but also with a logical mind that enables her to effectively analyze difficulties. All the work handed to her was completed satisfactorily. Her cooperative attitude and positive spirit would make her a great contribution to any company. If you need any further information about Vivian, please feel free to reach out to me. Thank you
Naomi Su
I served as a senior UI designer at Synology and worked with Vivian on a project that monitors multiple servers. During the time we worked together, I was the most impressed with the redesign of Storage Manager, which is an indispensable app of our main product. She is not only dedicated to user experience design but also has great inter-departmental communication. I recommend Vivian for the following reasons: 1. She has a pragmatic attitude towards UX design and perseverance in solving difficult problems of complex systems. She is a trustworthy partner. 2. Excellent inter-departmental cooperation ability 3. She is passionate about user experience and always willing to learn new things. Her quick-thinking ability and positive attitude would make a great contribution to any company.
Wei-Chun Kao
I've worked with Vivian on several product developments projects. She is an experienced UX designer and has been in charge of numerous design projects and led valuable design research with the UX team. Vivian’s personality is enthusiastic and progressive with extremely high potentiality. She is not only quick at learning and good at solving difficult problems but also with a logical mind that enables her to effectively analyze difficulties. All the work handed to her was completed satisfactorily. Her cooperative attitude and positive spirit would make her a great contribution to any company. If you need any further information about Vivian, please feel free to reach out to me. Thank you
Naomi Su
I served as a senior UI designer at Synology and worked with Vivian on a project that monitors multiple servers. During the time we worked together, I was the most impressed with the redesign of Storage Manager, which is an indispensable app of our main product. She is not only dedicated to user experience design but also has great inter-departmental communication. I recommend Vivian for the following reasons: 1. She has a pragmatic attitude towards UX design and perseverance in solving difficult problems of complex systems. She is a trustworthy partner. 2. Excellent inter-departmental cooperation ability 3. She is passionate about user experience and always willing to learn new things. Her quick-thinking ability and positive attitude would make a great contribution to any company.
Wei-Chun Kao
I've worked with Vivian on several product developments projects. She is an experienced UX designer and has been in charge of numerous design projects and led valuable design research with the UX team. Vivian’s personality is enthusiastic and progressive with extremely high potentiality. She is not only quick at learning and good at solving difficult problems but also with a logical mind that enables her to effectively analyze difficulties. All the work handed to her was completed satisfactorily. Her cooperative attitude and positive spirit would make her a great contribution to any company. If you need any further information about Vivian, please feel free to reach out to me. Thank you
Credentials
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IT support certificate: Technical Support Fundamentals
GoogleAug, 2020- Sep, 2024 -
UX Research Methods: Interviewing
LinkedInSep, 2019- Sep, 2024 -
ACA Photoshop
AdobeJan, 2014- Sep, 2024 -
ACA illustrator
AdobeJan, 2014- Sep, 2024
Experience
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Rodeo Software
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Netherlands
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Software Development
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1 - 100 Employee
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Senior UX Designer
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Sep 2022 - Present
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Synology
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Taiwan
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IT Services and IT Consulting
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700 & Above Employee
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Senior UX Designer
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Jan 2021 - Jun 2022
• Improve cross-departmental collaboration by establishing workflows and implementing them in 30+ projects.• Mentored UX designers and defined roles/responsibilities.
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UX Designer
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Oct 2017 - Jan 2021
• Reduced support tickets by 40% (around 6K tickets per year) through revamping a 7 million-user cloud storage web app by collaborating with 70 project members.• Built cross-platform secure sign-in service. It rapidly achieved 4.6 stars from the App Store and attracted 48% of existing users.• Increased revenues by an estimated £10 million and successfully attracted 170K+ user downloads for a new cloud management app.• Improved Synology Drives' user experience across platforms by delivering new feature designs. It benefited 4 million users within 6 months of the new version launch.• Increased system satisfaction (System Usability Scale) by 95% and improved 700+ internal users’ work efficiency by creating web-based issue tracking software with scrum development teams. Show less
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InQuartik
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Taiwan
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Software Development
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1 - 100 Employee
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UX Design Intern
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Apr 2017 - Jun 2017
• Produced questionnaire and conducted user interviews to find out users' pain points, proposing design solutions to the design team. • Crafted new features of Patent Cloud, globally recognized patent search and analytics web software. • Produced questionnaire and conducted user interviews to find out users' pain points, proposing design solutions to the design team. • Crafted new features of Patent Cloud, globally recognized patent search and analytics web software.
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Trend Micro
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Japan
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Software Development
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700 & Above Employee
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UI/UX Design Intern
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Jul 2016 - Apr 2017
• Proposed design strategies and modified the UX flows to present interactive advertising in Mail Scanner. • Helped the Consumer Design Team increase opportunities for users to touch on paid Trend Micro products, including creating storyboards and conducting user interviews to discover user needs. • Created a series of illustrations of intern recruitment for social media. • Proposed design strategies and modified the UX flows to present interactive advertising in Mail Scanner. • Helped the Consumer Design Team increase opportunities for users to touch on paid Trend Micro products, including creating storyboards and conducting user interviews to discover user needs. • Created a series of illustrations of intern recruitment for social media.
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Graphic Design Intern
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Jul 2014 - Aug 2014
Assisted in graphic design, product marketing design and commercial photography. Assisted in graphic design, product marketing design and commercial photography.
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Education
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2015 - 2017
National Taipei University of Technology
Master's degree, Interaction Design -
2011 - 2015
National Taichung University of Education
Bachelor's degree, Digital Content and Technology
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