Data Management Officer

• Oct 2022 - Present

Technical Business Analyst

• Jul 2021 - Oct 2022

• Managing system projects using Scrum and Design Thinking methodologies and also tools like Jira, Confluence and Trello.• Management of tasks such as SDLC Business Analysis, Development and Test scenarios.• Conceptual analysis for building detailed specifications used by the downstream development and test teams, providing clarity and improving overall outcomes for the customers.• Analysis and problem solving, break down the problem into constituent parts and identify creative solutions.• Engagement and communication, including translating complex information into simple and easy-to-understand language, always seeking to present new findings to stakeholders.

Data Analyst

• Mar 2021 - Jun 2021

Data Analyst

• Jul 2018 - Nov 2020

• Collecting and interpreting data using Google Sheet/Excel.• Analysing results through queries on SQL.• Reporting the results using dashboards building on Tableau. • Identifying patterns and trends in data sets.• Building new data collection by web and analysis processes based on Scrum methodology.• Developing business documentation to report the analyses. • Collecting and interpreting data using Google Sheet/Excel.• Analysing results through queries on SQL.• Reporting the results using dashboards building on Tableau. • Identifying patterns and trends in data sets.• Building new data collection by web and analysis processes based on Scrum methodology.• Developing business documentation to report the analyses.

Senior Technical Business Analyst

• Apr 2011 - May 2018

RNP is the company responsible for the first internet access in Brazil and is also part of the Ministry of Science and Technology of the Brazilian government.• Managing small and medium ERP system projects using Waterfall and Agile methodologies through tools like Jira, Confluence and Trello.• Participation in project alignment meetings with key users and stakeholders to create documentation of functional requirements specifications.• Analyzing, resourcing and identifying best practices for the ERP system building business process maps.• Recommending new business optimization practices in the system's functionalities for inefficient processes based on Waterfall and Agile methodologies.• Acting as a bridge between the business units and ERP system team translating business into a technical language, providing support and assistance in meetings and project management processes.• Building test plans to guarantee the integrity of the system, developing solutions both in the process of implantation and updating the system.• Developing documentation through Confluence to allow users to use the system and also conduct training classes.• Creating user stories and technical documentation through Jira with functional specifications and processes to improve the development of the system.

Technical Business Analyst

• Jan 2009 - Mar 2011

• Researching, consulting, analysing and evaluating ERP system needs.• Identifying technology limitations and deficiencies in systems and associated processes, procedures and methods based on Scrum methodology.• Testing, debugging, diagnosing and correcting errors and faults in ERP systems within established testing protocols based on TestLink tools and SQL to guarantee software quality.• Writing and maintaining program code to meet system requirements through SQL queries. Besides that, system designs and technical specifications following quality accredited standards in a Scrum methodology.• Developing, updating and maintaining technical project chronogram also, building the end-user documentation explaining the operational procedures.• Providing advice, guidance and expertise in developing proposals and strategies for the ERP system such as financial evaluation and costs for recommending software purchases and upgrades.

Business Analyst

• Sep 2007 - Jan 2009

Totvs is a multinational company leader in ERP systems operating in South America, Latin America, North America and Europe.• Assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources.• Discussing business and organisational shortcomings through stakeholder meeting.• Analysing and evaluating current systems and structures based on Scrum methodologies.• Discussing current systems with the technical team and observing systems at all levels of the organisation.• Directing clients towards a more efficient organisation and developing solutions to organisational problems.• Undertaking and reviewing work studies by analysing existing and proposed methods and procedures.• Recording and analysing organisations' workflow charts, records, reports, manuals and job descriptions.• Developing recommending proposals to revise methods and procedures, alter workflows, redefine job functions and solve organisational problems.• Reviewing operating procedures and advising of departures from procedures and standards.