Experience

Your.Rentals

• Sweden
• Software Development
• 1 - 100 Employee

• Senior Security Advocate

  • Sep 2019 - Present

  *Senior Security Advocate: - Analyze, review and verify a new property manager profile whether they are real or scam - Investigate guest's information and their payment to prevent the fraudulent activities - Collect documentation to solve dispute payment

• Customer Experience Specialist

  • Mar 2019 - Sep 2019

  * Sales lead researcher: - Search for the potential partners based on the requirements set out through Google search, Google map, Facebook, Linkedin, ... - Work with Sales Team by providing the potential partners list *Account success manager: - Answer the property manager's questions about system, fees,... - Assist property manager to build their listing via email - Contact customers to solve the issue of account - Check guest's feedback on bookings, thereby asses the quality of the properties.