Experience

Roiback

• Spain
• Technology, Information and Internet
• 100 - 200 Employee

• Regional DCS UK and Italy

  • Jul 2022 - Present

• DCS Manager (Key Accounts Coordinator)

  • Aug 2018 - Present

  Developing and managing EMEA DCS team to achieve successfully targets

• Key Accounts (Strategic Accounts)

  • Jan 2021 - Aug 2022

• Direct Channel Specialist - DCS

  • Dec 2016 - Jul 2018

  - Responsible of the International and VIP accounts- Providing guidance to hotels to maximize revenue through their official website- Ensure that pricing, competitiveness and availability are met and exceed the planned budget for the designated areas- Markets trends analysis to identify new streams of business for revenue generation- Enhance strong partner relationships providing high quality service- Close collaboration with the Online Marketing department to adapt SEM strategies to each client - Generating monthly performance reports and action plans in order to achieve profit goals- Regular reviews to ensure that our partner's goals and expectations are being met Show less



lowcostholidays

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Meta Search Analyst

  • Apr 2016 - Sep 2016

  Responsible of the development of sales performance of 10 markets – Canada, Germany, Ireland, Italy, Norway, Russia, Malaysia, India, South Africa, Peru Implementation of price benchmarking and general market awareness Margin management in order to optimize profit Acting daily Channel pricing reports Conversion and Gross revenue trend Analysis Responsible for the optimization of sales performance and product distribution in 10 markets: Canada, Germany, Ireland, Italy, Norway, Russia, Malaysia, India, South Africa, Peru; Implementation of price benchmarking and general market awareness; Margin management in order to optimize profit; Acting daily Channel pricing reports; Conversion and Gross revenue trend Analysis; Monitoring inventory coverage and actively seeking out new revenue opportunities – R&I; Driving robust decision using a range of BI tools – KPI analysis; Providing regular performance summaries and a range of trading data to optimise profit; Highlighting technical issues; Show less



Redentours Sardegna

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Business Development Manager

  • Oct 2009 - Apr 2016

  Business development and optimization of sales performance (B2B and B2C); Responsible for developing and meeting company sales targets by managing customers/clients satisfaction reports and driving performance of the company to a high level execution and implementation of brand standards; Exploring new business opportunities; Markets and competitiveness analysis; In charge of attending the major travel and tourism fairs held in Europe; Maintaining general market awareness and knowledge of account activities; Ensuring successful brand development through the employers partners by standardizing the team working-procedure - SOP management; Production of reports and feedbacks to update the business; Management and distribution of marketing operations and materials; Supervision of the operational activities among the company; Management and maintenance of high standard of quality for the quality labels assessment UNIISO9001; In charge of the management and increase of relations between the company and old and new acquired suppliers for the creation of packages; Responsible to solve conflicts among the account department and customers as well as suppliers; Product maintenance monitoring; Product development; Basic English trainings for employers Show less



Hotelbeds

• Spain
• Leisure, Travel & Tourism
• 700 & Above Employee

• Yield Manager/Product Improvement Executive for Italy

  • May 2008 - Oct 2009

  350 Hotels managed Accomplishment of the contract signed by hotels and responsible for the availability of rooms; Negotiating best fares through the knowledge of market’s trend and through the analysis of competitors’ prices so as to maximize revenue and profits; Management of the content of the hotels within the destination; Developing of new strategies to maximize the profit and to accomplish with the company sales target; Monitoring and tracking strategies implemented; Acting pricing reports in order to achieve and maintain parity with competitors in region; Development and maintenance of strong relations with existing and new hotels to ensure optimum co-operation; Providing new hotels with detailed training on the business model and the Extranet to enhance user knowledge and maximise potential of sales conversion; Generation of reports and provision of feedbacks to update the business, and other interested parties, on the status of the product portfolio in key destinations Show less



Spanair

• Airlines and Aviation
• 200 - 300 Employee

• Reservations Sales Agent

  • Nov 2007 - May 2008

  Booking Agent; In charge of consulting and selling tickets for Spanair and members of the Star Alliance customers Booking Agent; In charge of consulting and selling tickets for Spanair and members of the Star Alliance customers



Arma dei Carabinieri of Nuoro for the Tribunale per i diritti dei Minori (Juvenile Court) of Nuoro

• Nuoro, Italy

• Translator from German to Italian (Volunteer)

  • Oct 2007 - Oct 2007

  Part-time translator for the Juvenile Court of Nuoro assisting youth accused of small crimes Part-time translator for the Juvenile Court of Nuoro assisting youth accused of small crimes



Redentours Sardegna

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Office Assistant

  • Sep 2005 - Sep 2007

  Travel consultancy; Travel Agency Support; Front Office and Customers service; Organizing holidays packages for groups; Data-entry; Maintaining the database; Sorting mails; Doing mail outs; Filing; Photocopying; Writing mails; Taking calls Travel consultancy; Travel Agency Support; Front Office and Customers service; Organizing holidays packages for groups; Data-entry; Maintaining the database; Sorting mails; Doing mail outs; Filing; Photocopying; Writing mails; Taking calls



Provincia di Nuoro (Institution: Province of Nuoro) - Departm

• P.zza Italia, 22, 08100, Nuoro, Italy

• Office Assistance (Internship)

  • Aug 2005 - Sep 2005

  General administration tasks: filing; taking calls/passing on messages; Getting in contact with the Administrative law adopted in some cases in the department General administration tasks: filing; taking calls/passing on messages; Getting in contact with the Administrative law adopted in some cases in the department



Redentours Sardegna

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Apprentice Office Assistant

  • Jul 2001 - Jul 2005

  SUMMER WORK Data-entry; Maintaining the database; Sorting the mails; Doing mail out; Filing; Photocopying; Writing mails; Writing mails; Taking calls; Front office and Customers service SUMMER WORK Data-entry; Maintaining the database; Sorting the mails; Doing mail out; Filing; Photocopying; Writing mails; Writing mails; Taking calls; Front office and Customers service



Comune di Nuoro (Nuoro Town Hall) - Department of Tourism

• Via Dante, 44, 08100, Nuoro, Italy

• Group Guide

  • Jul 2003 - Jul 2003

  Groups Supervisor: in charge of identifying and addressing the needs of 2 folk groups coming from Latvia and Germany during a cultural festival organized by the local council Groups Supervisor: in charge of identifying and addressing the needs of 2 folk groups coming from Latvia and Germany during a cultural festival organized by the local council