Viviana Blanco

Operational Specialist at FloMed Infusion
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Location
United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Operational Specialist
      • Apr 2023 - Present
    • Receptionist
      • Jun 2019 - Apr 2023

      Administrative Assistant -Manage reception area, including greeting visitors and responding to telephone and in-person requests for information and appointments -Served as the central point of contact for all outside vendors needing to gain access to the building. -Made copies, sent faxes and handled all incoming and outgoing correspondence. -Organized files, developed spreadsheets, faxed reports and scanned documents. -Handled payment processing and provided customers with receipts and proper bills and change -Properly routed agreements, contracts and invoices through the signature process. -Received and screened a high volume of internal and external communications, including email and mail. -Created and maintained spreadsheets using advanced excel functions and calculations to develop reports and lists. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Brand Representative
      • Jul 2018 - Jun 2019

      Brand Representative -Provided customers with high quality service while upholding brand's standards and values to ensure customer satisfaction 100% -Handled transactions including cash, credit, exchanges, returns, and refunds to ensure seamless and accurate cash flow resulting in management satisfaction -Informed customers about latest sales, offerings and loyalty programs to assure all best deals are redeemed -Maintained a clean, organized inventory displays of rotating seasonal clothing and accessories -Replenished product stock to maintain levels and meet expected sales demands -Managed customer complaints and rectified issues to complete satisfaction 100% Show less

Education

  • Florida International University
    Bachelor of Business Administration, Human Resources
    2021 -
  • Miami Dade College
    Associate of Arts - AA, Business Administration and Management, General
    2018 - 2020
  • Alonzo And Tracy Mourning Senior High Biscayne Bay Campus
    High School Diploma
    2014 - 2018

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