Viviana Talavera Robles, PHR, SHRM-CP
Human Resources/Risk Manager at THREE VALLEYS MUNICIPAL WATER DISTRICT- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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SHRM-CP
SHRMJun, 2015- Nov, 2024 -
PHR
HR Certification Institute - HRCINov, 2013- Nov, 2024
Experience
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THREE VALLEYS MUNICIPAL WATER DISTRICT
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United States
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Utilities
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1 - 100 Employee
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Human Resources/Risk Manager
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Aug 2021 - Present
As the HR/Risk Manager, I am responsible for coordinating, analyzing, & conducting personnel & risk management functions to ensure conformance with District policies, standards, & statutes• Plans, organizes, & completes HR administration assignments & coordinateshuman resources & risk management programs, services, & records.• Reviews policies, procedures, & resolves administrative & employee relations concerns.• Administers recruiting, testing, & selection standards for District positions; participates ininterviews & coordinates oral boards; maintains personnel files & confidential records.• Coordinates employee & director orientation, open enrollment, & benefits plans;administers health & welfare plans; works closely with brokers & advisors to research &provide plan options to meet employee needs & control plan costs; initiates employee wellnessactivities.• Conducts research & surveys related to employment, compensation, & benefits practices &provides results.• Analyzes existing HR policies & updates practices to be consistent with Federal& State laws & regulations, including reporting requirements.• Coordinates District safety & risk management programs, including the administration of allproperty & liability insurance claims, workers compensation, & review of emergencypreparation & response practices.• Participates on the Wellness Committee to champion initiatives including the assessment,planning & implementation of wellness activities that will help the employees to beaware, motivated, & skilled of their wellbeing.• Meets with employees, supervisors, & managers to hear concerns, identify courses of action,& mediate conflicts involving employee relations.• Administer performance evaluation program & coordinates training &development functions & operator certification records & reporting.• Prepare & present policy & procedure updates to board for review & approval.• Administer & oversee the training development needs of employees.
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City of Baldwin Park
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United States
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Government Administration
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1 - 100 Employee
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Human Resources Analyst II
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Dec 2018 - Jul 2021
As Human Resources Analyst II, I provide professional support in a wide range of complex and daily administration of the Human Resources functions. The functions include but are not limited to employee relations, negotiations, administering benefits, and providing leadership and guidance to both department staff and supervisors while ensuring a high-performance and customer service oriented work environment.• Coaching and Mentoring: Advise, coach and guide managers/supervisors on the organization’s policies, procedures, legal requirements and provide appropriate recommendations. Manage day-to-day activities of the HR department while coaching and mentoring a team of two.• Employee Relations: Conduct employee investigations, prepare reports and provide recommendations on appropriate actions. Organize and participate in employee’s engagement program to create and foster a positive relationship and work environment. Assist with grievances and other employee related matters.• Negotiations: Participate and provide necessary documents or research in preparation for negotiations including but not limited to cost analysis, reports and salary surveys.• Workers Compensation and General Liability Claims: Monitor and manage the workers compensation and general liability claims programs. Partner with our third-party administrator to ensure that appropriate forms are completed and procedures are followed. Discuss claims with departments and executives to determine appropriate course of action. Process CalPERS Industrial Disability Retirement (IDR) in accordance with CalPERS regulations.• Benefits: Manage and administer the employee benefits program which includes but is not limited to deferred compensation (457 and 401(a)), medical, dental and vision plans, and Section 125 plans. Plan and coordinate the Open Enrollment process and Health Benefit Fair. Administer Family Medical Leave Act and Disability benefits.
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Orora Packaging Solutions
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United States
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Packaging and Containers Manufacturing
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300 - 400 Employee
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Human Resources Manager
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Jan 2011 - Dec 2018
As a Human Resources Manager/HR Business Partner my role consist of a broad range of complex and routine HR functions including but not limited to recruiting, administering benefits, overseeing disciplinary action and managing HR records. Also, responsible for coordinating leave-of-absence programs, personnel records, evaluations, compensation and handling workplace issues. Managed both union and non-union locations.•Employee Relations: Foster a teamwork/open-door environment conducive to positive dialogue across the company. Review co-worker’s complaints and ensure accurate and timely documentation of concerns or issues. Support and help keep organization compliant through means of programs and policies put in place. •Union: Participated in union negotiations. Establish a relationship and interact with union representatives. Handle proper grievance procedure assistance including solving labor disputes within a union environment. Follow policies and procedures under collective bargaining agreement.•Recruiting and Onboarding: Coordinate all aspects of recruiting from initial job posting through the orientation process.•Payroll: Manage both a weekly and bi-weekly payroll. Ensure that all co-workers checks are accurate and resolve any discrepancies to keep the company in compliance.•Compensation: Prepare compensation offers and sign-on bonuses/relocation packages annually at both the exempt and nonexempt level. Manage all aspects of compensation companywide including but not limited to producing compensation reviews and recommendation for promotions, transfers and new hires. Manage and coordinate annual increases for exempt workers companywide. •Technical: Manage and maintain HRIS system. •Guidance: Explain company policies, procedures and need for compliance to both supervisors and co-workers. Research and stay current with new laws and regulations to ensure compliance and reduce company risk.
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Coach
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Assistant
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Oct 2007 - Mar 2012
Sales Associate August 2007- March 2012Assistant Manager June 2010 – January 2011 Assistant Manager November 09 –January 2010 As a Coach Sales Associate and Assistant Manager I ensured our store offered the elevated level of customer service Coach is know for. I build strong relations ship with customers and treated them like family. By having those strong relationships I was able to be the top seller in my store for two years running. •Lead by example and motivate associates to meet store goals.•Demonstrate effective sales and training skills while servicing customers, and Being a role model to other employees.•Achieve goals communicated by management.•Execute floor changes and bring out new product, every month.Opening and Closing duties such counting deposit and setting up the store for a successful day.
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EXPRESS
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United States
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Retail
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700 & Above Employee
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Sale Leader Manager
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Jun 2005 - Jul 2007
·Developed and motivated Associates to improve sales and customer service performance·Built Capability-Partnerships with store management to execute action plans that optimized results and ensured effective execution·Assisted in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus in the absence of the Store Manager or Co-Manager.·Performed merchandise flow duties for the sales floor and backroom ·Performed opening and closing duties
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Education
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2008 - 2010
Cal Poly Pomona
Bachelor's degree, Business Administration- focus in Marketing -
2005 - 2008
Chaffey Community College
Associate's degree
Community
