Manager

• Jan 2022 - Present

Senior Consultant

• Mar 2021 - Dec 2021

Management Consultant

• Mar 2018 - Mar 2021

Associate

• Nov 2017 - Feb 2018

Account Manager

• Sep 2014 - Sep 2017

• Working with minimal supervision from the Account Director and taking initiative when delivering a project from start to completion in order to meet the clients’ needs• Managing four client accounts by having weekly status calls and quarterly meetings to evaluate the effectiveness of the marketing campaigns and strategies• Dealing with financial aspects such as forecasting, invoicing and cost reconciliation• Preparing the budget for each client for the new financial year• Preparing presentations for client meetings, writing up meeting minutes and distribute them to all participants• Gathering the scope and the requirements for each project and prepare/write up the proposals and determine the deliverables required for the whole project • Preparing creative briefs for Direct Mail campaigns and instructing the creative team to develop samples which are then presented to the client• Managing the development of websites from information gathering through to delivery• Setting up proposals for new marketing and communications strategies which will enable the client to better communicate with the customers, raise the brand awareness and engage with their customers• Managing projects of different scales by ensuring that all deadlines are met, preparing and updating the contact reports, preparing invoices• Project management skills for a Data Warehouse development with the integration of data mining and campaign management tools to be used for better customer insight, better campaign strategies and implementations and for the implementation of marketing and communications strategies• Advising and supporting the clients to grow their business and suggest different strategies and projects that will help them achieve their goals• Increasing the workload for the agency through regular discussions with the clients, internal meetings to brainstorm on possible projects/strategies that can be proposed to the clients Show less

Marketing Executive

• Aug 2012 - Aug 2014

• Working in a small and dynamic team where prioritisation of the workload and multitasking are essential to support the Director of Business Development Europe in a busy and often pressured environment• Act as the main point of contact for our clients and log the query/issue with the appropriate person• Managing the client relationship by having weekly status meetings and quarterly account reviews • Managing the clients’ marketing campaigns, especially email campaigns and surveys• Coordinating the technical and analysis team in order to meet the deadlines for each project• Assigning the different tasks to the right person and communicating with the client the progress of each task• Responsible for gathering the requirements of each project and preparing different briefs/proposals and cost estimates• Responsible for holding training sessions for the clients to show them how to use the online tools offered by us• Responsible for general administration duties, including preparing Service Agreements, invoices and forecasting• Communicate with clients the status of the projects and provide them with detailed development plans• Ensure that the clients’ needs and requirements are met in a timely manner and according to the guidelines provided initially Show less

Market Researcher

• Feb 2012 - Mar 2012

• Worked independently and as a team to conduct market research based on physical activity and exercise. • Used effective interpersonal skills and communication methods to approach people in Coventry to take part in the research and promote the initiative. • Confidently worked with promotional materials such as posters and outdoor advertising. • Analysed and interpreted findings using a variety of methods. • Worked independently and as a team to conduct market research based on physical activity and exercise. • Used effective interpersonal skills and communication methods to approach people in Coventry to take part in the research and promote the initiative. • Confidently worked with promotional materials such as posters and outdoor advertising. • Analysed and interpreted findings using a variety of methods.