Experience

RITMO
• Spain
• Financial Services
• 1 - 100 Employee
• Customer Success and Finance Specialist

  • Jun 2023 - Present


CloudKitchens

• 1 - 100 Employee

• Senior Onboarding Associate

  • Jul 2022 - Jun 2023

  - Control and monitoring of Enterprise and Local Hero restaurant customers in LatAm.

• Digital Onboarding Associate

  • Feb 2022 - Jul 2022

  - Identifying any opportunities to improve the customer's sales. - Ensuring that the client has everything they need to launch, receiving superior service - Working in client-facing business development - Strengthen relationships with delivery apps such as Rappi, Uber Eats, and DidiFood. - Drive customer commitment and loyalty by making every interaction positive - Effectively using internal tools, benchmarks, and consultants to align and track customer business launches.

• Sales Development Representative

  • Jun 2021 - Feb 2022

  - Conducting high-quality, engaging sales calls with pre-qualified prospects. - Contact prospects via text/email/call and qualify the information according to a structured playbook - Manage and qualify inbound and outbound leads - Update SalesForce information. - Record all customer account information in the CRM.


H CAPITAL SA DE CV
• Mexico
• Financial Services
• 1 - 100 Employee
• Senior Office Manager

  • Jul 2019 - 2020

Vértice Programa de Excelencia Anáhuac
• Mexico
• Higher Education
• 1 - 100 Employee
• Public Relations Intern

  • 2018 - Dec 2019

Nestlé
• Switzerland
• Food and Beverage Services
• 700 & Above Employee
• Becario de ventas

  • Feb 2019 - Sep 2019

Prime Action Consulting
• Brazil
• Business Consulting and Services
• 1 - 100 Employee
• Project Intern

  • Oct 2018 - Dec 2018