Experience

Wetherby Asset Management

• United States
• Investment Management
• 1 - 100 Employee

• Client Service Associate

  • Nov 2022 - Present



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Experience - Nutrition Services Department

  • Jun 2022 - Nov 2022

  • Implemented a new application tool and data collection system to record patient feedback resulting in a 16% increase in patient satisfaction scores • Developed training materials, produced orientation video and documented shift flows for new hires to minimize onboarding time by 2 days • Launched a food truck marketing program which elevated sales by 20% • Quickly adapted to new software systems to input and retrieve patient information • Handled clerical work such as answering phone calls, employee record-keeping and filing and data entry Show less



Delia Real Estate Group

• United States
• Real Estate
• 1 - 100 Employee

• Operations Support & Marketing Intern

  • Feb 2022 - May 2022

  • Designed and administered a social media content calendar that led to new client prospects, an 8% engagement rise on social media platforms and a 5% decrease in third party marketing expenses • Advised the team by analyzing the competition and using SWOT analysis tools; resulted in updated website and branding and a 11% surge in Yelp, Facebook, and Google reviews • Designed and administered a social media content calendar that led to new client prospects, an 8% engagement rise on social media platforms and a 5% decrease in third party marketing expenses • Advised the team by analyzing the competition and using SWOT analysis tools; resulted in updated website and branding and a 11% surge in Yelp, Facebook, and Google reviews



The Xpertainment Group

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing Intern

  • Oct 2021 - Jan 2022

  • Consulted an insurance company’s marketing by using competitive benchmarking and categorizing of effective social media content; accomplished a 10% growth in following count and a 3% increase in like count • Researched and created a list of trendy Tik Tokers to collaborate with to reach the target market • Consulted an insurance company’s marketing by using competitive benchmarking and categorizing of effective social media content; accomplished a 10% growth in following count and a 3% increase in like count • Researched and created a list of trendy Tik Tokers to collaborate with to reach the target market



Economics and Business Student Association

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Mentor & General Member

  • Mar 2019 - Oct 2021

  • 1st place case competition for creating a 5-year marketing plan for health technology start-up, VeganMed Company. Detailed influencer partnerships, new logo, new bundle price and YouTube collaborations • Increased member applications by 60% through a marketing campaign (tabling, flyers, & social media) • Finalist in a Spring 2019 Sales and Customer Analytics Consulting Case Comp with the Clorox Company • 1st place case competition for creating a 5-year marketing plan for health technology start-up, VeganMed Company. Detailed influencer partnerships, new logo, new bundle price and YouTube collaborations • Increased member applications by 60% through a marketing campaign (tabling, flyers, & social media) • Finalist in a Spring 2019 Sales and Customer Analytics Consulting Case Comp with the Clorox Company



Launchpad Project Management

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Aug 2021 - Sep 2021

  - Refined a primer on DiSC, a Davis Innovation & Sustainability Campus proposition (measure B in 2020) that deals with land use for affordable housing and innovation in Davis, California. Proposition failed last year (2020) by a 4% vote margin. - Tasks: Updated logistics on the land, Davis ballot measures, and pivot points to persuade new voters and past opposing voters. Analyzed what factors attributed to loss & analyzed what factors attribute to winning propositions related to DiSC that have successfully been passed before. - Collaborated to improve Launchpad’s current recruitment plan to recruit 50+ new interns in the fall. Show less



Leadership Launchpad

• Remote

• Intern / Committee Member

  • Jul 2021 - Aug 2021

  - Created an Elected Officials Representation database for big cities like Washington DC, San Francisco & more with Google Sheets to analyze AAPI and female underrepresentation. Made Pivot Tables, bar charts, pie charts and reports that further analyzed under representation. - Drafted cold emails to request the support of current Elected officials to end AAPI hate and underrepresentation through signed petitions. Obtained over 180+ responses. - Designed infographics on Canva to educate users on various AAPI topics (voter data, public health) - Executed a collaborative 6-week case competition plan that registered over 100+ new voters - Helped recruit over 230+ new intern applicants from 35+ Universities Show less



Target

• United States
• Retail
• 700 & Above Employee

• Tech Consultant

  • Jun 2020 - Aug 2021

  Aside from dipping into the retail and HR departments, I took on the role of being a Tech Team Member. Coming into this new role, I only knew about basic apple products and other minor electronic products. I can now say I am more knowledgeable on Televisions, gaming accessories, cameras, Amazon electronic products, consumer cellular items and more. Although Target in general requires employees to sell and assist guests, I explored a whole new side of selling. Guests who come to buy electronic products are more demanding on the employee to have expertise and familiarity with the product. Electronic products are more expensive so it is reasonable for guests to demand more of me. I had to become familiar with every item in this department and also had to learn the return policies, and service protection plans . - Consulted customers on a relational level and handled customer complaints professionally. - Assisted customers in person and via phone calls, updated inventory, placed online orders, pushed products and trained new employees. Show less

• Styles Consultant

  • Sep 2017 - Aug 2021

  I engage with many guests and assist them with any question they may have relating to apparel: sizing, color, and styles. Recently, Target has implemented their new app in which we can now place online orders for guests from the store. We are encouraged to sell this feature to the guest by informing them that shipping is free. I have also been allowed to market and merchandise swimwear at Target. My other basic duties are to keep my department stocked, neat, and folded.

• Human Resources Assistant

  • Dec 2019 - Dec 2019

  I reviewed over 30+ applications and was given a guide so that I could know which type of employees we needed and qualified for the job. I felt very trusted and honored to have been part of the interview selection process. Another memorable part of my position was creating a sense of community to Spanish speaking employees. I did this by making all of Targets signs regarding meal punches, work apparel, and safety and equipment in Spanish using Microsoft word. Additionally, I would keep the breakrooms stocked up in snacks and foods. Show less



Bay Area Community Resources (BACR)

• Individual and Family Services
• 400 - 500 Employee

• Administrative Assistant

  • Jun 2019 - Aug 2019

  - Assisted teachers with their designated activities; subbed in for absent teachers: led reading, art, and sport classes - Supervised and mentored groups of 15+ middle school students during class time, recess, and lunch - Assisted teachers with their designated activities; subbed in for absent teachers: led reading, art, and sport classes - Supervised and mentored groups of 15+ middle school students during class time, recess, and lunch