Vivian Luk
Quality Assurance Laboratory Technician at Global Essence Inc- Claim this Profile
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Cantonese Native or bilingual proficiency
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Mandarin Limited working proficiency
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Bio
Credentials
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15 Secrets Successful People Know About Time Management (getAbstract Summary)
LinkedInMay, 2020- Nov, 2024 -
Acting Decisively
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Being Positive at Work
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Building Professional Relationships
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Business Etiquette: Meetings, Meals, and Networking Events
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Coaching Employees through Difficult Situations
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Coaching and Developing Employees
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Communicating with Empathy
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Communication Foundations
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Communication within Teams
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Creating a Positive Customer Experience
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Creating a Positive and Healthy Work Environment
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Dealing with Difficult People in Your Office
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Developing Self-Awareness
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Developing Your Emotional Intelligence
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Developing a Learning Mindset
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Enhancing Your Productivity
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Excel Essential Training (Office 365)
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Getting Things Done
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Holding Yourself Accountable
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How to Be Promotable
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How to Develop your Career Plan
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How to Succeed in an Internal Job Interview
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Interpersonal Communication
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Inventory Management Foundations
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Job Skills: Learning the Basics
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Leadership Strategies for Women
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Managing Employee Performance Problems
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Managing Your Career as an Introvert
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Managing a Cross-Functional Team
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Marketing Tools: Social Media
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Reaching Out of Your Comfort Zone
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Successful Goal Setting
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The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
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The Rules of Work (getAbstract Summary)
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Time Management Fundamentals
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What Are Your Blind Spots? (getAbstract Summary)
LinkedInMay, 2020- Nov, 2024 -
Being a Good Mentor
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Being an Effective Team Member
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Building Self-Confidence
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Communicating In the Language of Leadership
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Improving Your Listening Skills
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The Five Thieves of Happiness (getAbstract Summary)
LinkedInApr, 2020- Nov, 2024
Experience
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Global Essence Inc
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United States
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Wholesale Import and Export
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1 - 100 Employee
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Quality Assurance Laboratory Technician
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Aug 2020 - Present
-Analytical testing including but not limited to Gas Chromatography (w/ Mass Spec), Specific Gravity, Refractive Index, Optical Rotation on essential oils and chemicals -Created Certificate of Analysis, Product Specification and other regulatory documents for samples and shipments -Analyzed data collected from testing and input data into Excel to compare to in-house specification for approval or rejection -Prepared and shipped samples to customers -Analytical testing including but not limited to Gas Chromatography (w/ Mass Spec), Specific Gravity, Refractive Index, Optical Rotation on essential oils and chemicals -Created Certificate of Analysis, Product Specification and other regulatory documents for samples and shipments -Analyzed data collected from testing and input data into Excel to compare to in-house specification for approval or rejection -Prepared and shipped samples to customers
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bareMinerals
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Keyholder
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May 2019 - Jun 2021
Coaching team members on work performance to promote, brand and achieve sales goals Address and resolve client concern according to company policy Take on the role of manager on duty as needed. Followed up with manager to discuss any observations, feedback and concerns Ability to handle and complete multiple projects competently and promptly, delegate when necessary Coaching team members on work performance to promote, brand and achieve sales goals Address and resolve client concern according to company policy Take on the role of manager on duty as needed. Followed up with manager to discuss any observations, feedback and concerns Ability to handle and complete multiple projects competently and promptly, delegate when necessary
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Monmoth Crossing Assisted Living Home
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Freehold, NJ
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Activities Assistant
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Nov 2016 - May 2020
Provide assistance and support to the Activities Department in running daily activities for the residents. Communicated between residents and management to resolve any issues Prioritized residents’ individual safety and needs Provide assistance and support to the Activities Department in running daily activities for the residents. Communicated between residents and management to resolve any issues Prioritized residents’ individual safety and needs
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Godiva Chocolatier
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United States
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Food and Beverage Services
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700 & Above Employee
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Keyholder
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Jan 2018 - May 2019
Responsible for relaying information from corporate to team members and follow up with managers as neededCompletes supply orders for the store and follows up with suppliers if necessaryManaging and directing team members to prioritize projects to ensure efficiency Assist managers with organizing data and documents efficientlyDeveloping strong relationships with outside vendors by cross promoting from collaborations for events
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Chocolatier
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Sep 2012 - Dec 2017
Responsible for receiving, inputting and organizing invoices and orders from clients and vendorsEnsured work area is safe and sanitary, and all the equipment are clean and organized
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GameStop
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United States
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Retail
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700 & Above Employee
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Sales Assosciate
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Sep 2011 - Mar 2012
Provided exceptional and efficient customer service Worked efficiently in a demanding environment Advised customers on new products based on their interests Provided exceptional and efficient customer service Worked efficiently in a demanding environment Advised customers on new products based on their interests
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Education
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Kean University
Bachelor's degree, Biology: Health Professions - Occupational Therapy -
Brookdale Community College
Associate of Science (A.S.), Social Sciences