Experience

Humble Grape

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Account Executive

  • 2017 - Present

• Client Support Manager

  • Oct 2014 - Present

  Client Support Manager



Usborne Publishing

• United Kingdom
• Book and Periodical Publishing
• 400 - 500 Employee

• Team Leader

  • 2013 - 2014

  Managing a team of 17 in UK and Europe for distribution of children books (direct sales, recruiting, training, advertising, markets, internet sales) Managing a team of 17 in UK and Europe for distribution of children books (direct sales, recruiting, training, advertising, markets, internet sales)



Freelance Tutor of Italian

• Italian Tutor

  • 2013 - 2014

  One to one tuition. Small classes. Adults and children One to one tuition. Small classes. Adults and children



Enotria Winecellars Ltd (T/A Enotria&Coe)

• United Kingdom
• Wine & Spirits
• 100 - 200 Employee

• Purchasing Officer

  • 2006 - 2013

  Responsible for stock control, purchasing, shipping and invoicing for wines shipped directly to customers in the UK and international customers (Europe, Asia, USA, Middle East, South America) • Managing order process • Managing pricing /items set up • Process/file sales invoices. Contact with producers, shipping companies, sales account managers, technical, marketing and advertising executives and customers • Customer service (orders enquiries) • Liaise with the Commercial Director and the Account Managers, producing sales analysis and providing them with information concerning their accounts and keep them constantly updated of sales performances, forecast, etc • Negotiate transport costs with freight forwarders, arrange deliveries and collections. • Arrange samples, for quality control , vintage approval and new project/advertisement • Generating tasting notes, technical specifications and packaging information with the support of wine producers for sale, marketing, advertising purposes. • Regular work with bi-lingual documents (Italian/English mainly but also French and Spanish) • Dealing with complaints, finding out the reason for the problem and ensuring the necessary actions are taken to avoid further problems in the future with the support of wine suppliers. • Support for marketing, design issues Show less



Tecnocasa

• Real Estate
• 700 & Above Employee

• Office Assistant

  • 2006 - 2006

  Office support for an Estate Agency Office support for an Estate Agency



Transpecs Transport Specialities Ltd

• Auckland, New Zealand

• Logistic Assistant

  • 2003 - 2003



Samsung Electronics Italia

• Italy
• Computers and Electronics Manufacturing
• 500 - 600 Employee

• Orders Administrator

  • 1999 - 2002