Graphic Designer

• Jul 2021 - Present

Graphic Designer

• Jan 2019 - Jun 2021

Lead designer delivering brand mission, identity and purpose through creative solutions for Taj 51 Buckingham Gate Suites & Residences and St. James Court, A Taj Hotel, multiple food & beverage outlets and award-winning Jiva spa. • Strategy and creation of commercial campaigns through multiple touchpoint including printed ads and digital marketing assets for Embassy Magazine, GDS, Virtuoso and UKBride. • Copywriting and publishing marketing content for print, digital, web and social media. • Working collaboratively with other departments such as F&B and housekeeping for product development to develop and design assets that align with corporate objectives. • Working closely with the Meetings & Events Team to increase ROI through the design of assets. • Building and managing multiple digital outputs via CMS systems • Coordinating marketing activity from ideation and planning through to reporting to provide an overview of campaign success and actionable learnings. • Conceptualising the annual Christmas Campaign including the creation of assets based on the annual concept, identifying marketing outputs as well as pushing innovative boundaries through collaboration and prediction of market trends. Show less

Graphic / UI Designer

• Apr 2018 - Dec 2018

Developing brand identity for new multi-brand digital platform through understanding of lifestyle behaviours for targeted marketing, UX/UI strategy and creative styling. Role responsibilities included, but not limited to, producing innovative design solutions including wireframing and prototyping for the new eCommerce website across multiple platforms, copywriting and graphics for social media and clothing design. Responsible for website management for campaigns and events as well as coordinating on-site shoots, editing of photos and videos. Show less

Passenger Service Agent

• Mar 2017 - Sep 2017

Customer facing role in a fast paced aviation environment dealing with all enquiries, complaints, and providing special passenger assistance whilst retaining the highest standards of safety and security. • Encouraged sales of products and services through upselling and product recommendation • Face to face engagement with a diverse audience whilst maintaining excellent cross cultural communications • Very computer literate including operating and training on airline specific softwares Customer facing role in a fast paced aviation environment dealing with all enquiries, complaints, and providing special passenger assistance whilst retaining the highest standards of safety and security. • Encouraged sales of products and services through upselling and product recommendation • Face to face engagement with a diverse audience whilst maintaining excellent cross cultural communications • Very computer literate including operating and training on airline specific softwares

Inventory and Dispatch Administrator

• Jan 2016 - Feb 2017

Worked as part of a wider imports/exports company, • I organised warehouse operations including deliveries and collections, picking and packing of giftware, manual and digital stock control; and general warehouse office administration. • Ensured all deliveries were on time through exceptional organisation, I managed and supported existing suppliers and consumers through excellent verbal and written communication. - Used my knowledge of the merchandising system to ensure that all details were efficiently maintained including SKUs, product codes and seasonality. Show less

F&B Team Member and Restaurant Host

• Jan 2014 - Jun 2015

• Trained as a multi-discipline team member, with experience in all catering aspects including bar, fine dining restaurant work to weddings and dinner parties. • Worked as restaurant host at Green Restaurant holding a position of responsibility and being the first point of contact for guests. This enabled me to regularly engage with different members of the public developing a confidence social stance. • Consistently delivered excellent standards of customer service and be adapt to situations. I am able to work independently or as part of a team. • Administrative tasks Show less