Vivian Chen
Project Manager at Capital Gifts- Claim this Profile
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Bio
Experience
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Capital Gifts
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United States
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Advertising Services
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1 - 100 Employee
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Project Manager
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Apr 2023 - Present
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Coda
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Australia
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Personal Care Product Manufacturing
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Growth Associate
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Aug 2022 - Jan 2023
Coda is the all-in-one doc that brings words, data, and teams together.
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Design Consulting at Cornell
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United States
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Design Services
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1 - 100 Employee
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Project Manager
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Sep 2021 - May 2022
Ithaca, New York, United States • Led teams of 4-8 designers through semester-long projects, including a design for the 2021 Stanford Longevity Design Challenge and a beta version of the mobile application for Oculo, a neurological health-tracking start-up • Developed and monitored work plans that outline project scope, deadlines, and deliverables to guarantee team productivity and project completion • Cultivated communication between clients and consultants by scheduling weekly meetings and formulating recurring… Show more • Led teams of 4-8 designers through semester-long projects, including a design for the 2021 Stanford Longevity Design Challenge and a beta version of the mobile application for Oculo, a neurological health-tracking start-up • Developed and monitored work plans that outline project scope, deadlines, and deliverables to guarantee team productivity and project completion • Cultivated communication between clients and consultants by scheduling weekly meetings and formulating recurring project status updates to ensure project progress consistently aligned with client expectations Show less
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Autodesk
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India
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Software Development
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1 - 100 Employee
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Content Analyst Intern
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May 2021 - Aug 2021
• Leveraged knowledge of YouTube SEO to copywrite campaign video titles and descriptions, resulting in an increase in SEO score by 65%, video impression by 26%, and retention rate by 7% • Delivered data-driven, actionable insights on content usage, accessibility, and user patterns that optimized content investment, development, and consumption between the Product Marketing and the Sales Readiness team • Designed, built, and maintained visual dashboards synthesized from over 10,000 data… Show more • Leveraged knowledge of YouTube SEO to copywrite campaign video titles and descriptions, resulting in an increase in SEO score by 65%, video impression by 26%, and retention rate by 7% • Delivered data-driven, actionable insights on content usage, accessibility, and user patterns that optimized content investment, development, and consumption between the Product Marketing and the Sales Readiness team • Designed, built, and maintained visual dashboards synthesized from over 10,000 data points to track KPIs and identify key areas of opportunities and weaknesses Show less
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SisterLove
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United States
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Non-profit Organizations
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1 - 100 Employee
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Communication & Design Intern
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Jun 2020 - Sep 2020
Atlanta, Georgia, United States • Conceptualized and executed a social media campaign, aimed towards promoting the organization’s HIV self- testing program, resulting in an increase of 30% in contact rate for HIV tests • Analyzed the target audience’s web activity and pitched website redesign proposals to optimize engagement, decrease bounce rates, and attract high potential leads • Collaborated with colleagues to expand the organization’s existing media strategies by introducing alternative social media platforms to… Show more • Conceptualized and executed a social media campaign, aimed towards promoting the organization’s HIV self- testing program, resulting in an increase of 30% in contact rate for HIV tests • Analyzed the target audience’s web activity and pitched website redesign proposals to optimize engagement, decrease bounce rates, and attract high potential leads • Collaborated with colleagues to expand the organization’s existing media strategies by introducing alternative social media platforms to generate content reaching younger audiences, expanding its target market Show less
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Tea Do Contemporary Tea House
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United States
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Restaurants
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1 - 100 Employee
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Strategic Manager
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Apr 2018 - Aug 2020
Ellicott City, Maryland, United States • Formulated and implemented an emergency recovery plan that permitted the reopening of the café within 2 weeks of the COVID-19 outbreak while prioritizing the safety of customers and employees • Developed and implemented various marketing strategies to increase store traffic and revenue, brand engagement, and customer retention that resulted in a revenue increase of 80% • Supervised the overall operation of café, including quality control, inventory, sales and the hiring and training of… Show more • Formulated and implemented an emergency recovery plan that permitted the reopening of the café within 2 weeks of the COVID-19 outbreak while prioritizing the safety of customers and employees • Developed and implemented various marketing strategies to increase store traffic and revenue, brand engagement, and customer retention that resulted in a revenue increase of 80% • Supervised the overall operation of café, including quality control, inventory, sales and the hiring and training of over 15 part time employees • Encouraged communications between baristas and customers to ensure the highest level of service are provided to achieve 4+ ratings on review websites Show less
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Education
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Cornell University
Bachelor of Science - BS, Labor and Industrial Relations -
University of Maryland - Robert H. Smith School of Business
Bachelor of Science - BS, International Business