Vivi Failawati

Aftersales Support at Halo Robotics
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Contact Information
us****@****om
(386) 825-5501
Location
ID

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5.0

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Gilang Rahardjo

Best co-worker with great personality person

Daisy .

Vivi is one of the most wonderful co-workers I have ever worked with. She has an extensive knowledge, independent, and is highly adaptable. Apart from that, she is also supportive and helpful to other teams. All these qualities have already helped me through several challenges at work. I believe her positive attitude and perseverance will bring a huge value to any company

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Experience

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Aftersales Support
      • Mar 2023 - Present
    • Indonesia
    • Machinery Manufacturing
    • 1 - 100 Employee
    • After Sales
      • Jan 2022 - Nov 2022

      - Coordinate and ensure preparation of installation with technicians and customers - Coordinate and arrange delivery of machines from logistics to the customer's location - Loading and unloading of machines when arriving from the port of Indonesia - Arranging technician schedules for machine installation and coordinating with customers regarding detailed site readiness for installation - Set the technician's schedule for machine maintenance when the machine has entered the routine maintenance schedule - Arrange technician schedules for machine repairs if the customer experiences problems after the machine passes the warranty with the machine operating time exceeding a year - Create and manage business trip budgets for technicians and budgets for after-sales requirements. - Coordinate with foreign parties to be exact in China regarding machine constraints and negotiations if a spare part is damaged and replaced. - Arrange machine claims according to the level of urgency.

    • Business Owner
      • Jan 2021 - Nov 2022

      I'm trying to open this t-shirt business because everyone needs and wants something simple. it's not enough for everyone to have just one t-shirt, so I tried in this business even though up and downs in the process, almost 500 pcs have been sold. I want to expand it even bigger with some plans. I'm trying to open this t-shirt business because everyone needs and wants something simple. it's not enough for everyone to have just one t-shirt, so I tried in this business even though up and downs in the process, almost 500 pcs have been sold. I want to expand it even bigger with some plans.

    • Indonesia
    • Education Administration Programs
    • 1 - 100 Employee
    • Laboratory Assistant of Energy Conversion
      • Mar 2016 - Nov 2022

      During my time as a laboratory assistant, my main task in 2016 - 2018 was teaching students. The material taught is in the form of a Basic Machine Phenome practicum consisting of Pneumatics, Hydraulics, Pressure drop, and Heat exchangers, and coincidentally in 2017, I became the coordinator of the Basic Machine Phenomenon Practicum. In addition to the Practicum of Basic Mechanical Phenomena, I also help teach the Practicum of Machine Achievement which consists of materials on Refrigerator, Pump, Motor Fuel, and Water Turbine. Apart from Prak. Basic Machine Phenomena and Machine Performance I also help teach a PLC-based Mechatronics Practicum (Program Logic Controller) which teaches basic logic in a program in a PLC with Leader Diagrams in CX-Programmer Software. In addition to teaching, it makes a practicum module related to the material. Then prepare an annual budget and conduct Industrial Visits to several places. Whereas in 2019 until now, my main task is to make modules for pump parts workshops, as well as monitor junior assistants when doing something, especially about practicum, or other decisions.

Education

  • Gunadarma University
    Bachelor's degree, Mechanical Engineering
    2014 - 2018

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