Experience

Civica India

• India
• IT Services and IT Consulting
• 400 - 500 Employee

• Senior Infrastructure Engineer

  • Jan 2017 - Present

  Vadodara Area, India



IBM India Private Limited

• Technical Support Engineer - Networking

  • May 2014 - Jun 2016

  Baroda •Working as Technical Support Engineer at ABB Ltd, Baroda. Providing IT Infrastructure Support to Vadodara, Ahmadabad and Halol Sites •Proactive monitoring of LAN, Switch Configuration & LAN (More than 1700 Assets) Fault Management [Fault identification and resolve] •Provide support with Service desk/Helpdesk to end user. •Co-ordination with WAN service provider and LAN Support agency in case of problem •Installation and configuration of VPN clients and Wireless… Show more •Working as Technical Support Engineer at ABB Ltd, Baroda. Providing IT Infrastructure Support to Vadodara, Ahmadabad and Halol Sites •Proactive monitoring of LAN, Switch Configuration & LAN (More than 1700 Assets) Fault Management [Fault identification and resolve] •Provide support with Service desk/Helpdesk to end user. •Co-ordination with WAN service provider and LAN Support agency in case of problem •Installation and configuration of VPN clients and Wireless settings. •Looking of Proper IMAC management, Incident management. •Manage and Support FM team in resolving various problems in Lotus Notes, Lotus Sametime, VPN software, Windows OS and other applications. •Support Datacenter activity – L1 and L2 support as per given our NSD team. •Managing Data Center Infrastructure as instruct by our NSD team. •Provide Technical Support to client via Phone, Email and Remote. Show less



CMS Info Systems

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Network & Telecom Engineer

  • Jul 2011 - May 2014

  The Royal Bank of Scotland N.V. - Baroda Network Domain: •Proactive monitoring of RBS WAN (links – Leased/ ISDN lines/ PRI Lines and devices Cisco 3600, 2500 Series routers and Cisco 2950/3500 XL/3560G Catalyst Series Switches). •Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. •Responsible for maintaining detailed time based incident logs and technical checklists. •Locating faults on the network and pinpointing the reason for the fault and reporting… Show more Network Domain: •Proactive monitoring of RBS WAN (links – Leased/ ISDN lines/ PRI Lines and devices Cisco 3600, 2500 Series routers and Cisco 2950/3500 XL/3560G Catalyst Series Switches). •Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. •Responsible for maintaining detailed time based incident logs and technical checklists. •Locating faults on the network and pinpointing the reason for the fault and reporting to higher authority and Team. •Perform responsibilities of supporting the daily operations of the Network, Telecom and IT infrastructure of the organization. •Responsible for designing and implementation of customers network infrastructure and manage documents. •Knowledge in Cisco IOS upgradation in Cisco routers & switches. •Install, configure, and maintain network services, equipment and devices. •Perform troubleshooting for Network Related Issues. •Perform troubleshooting analysis of the Modems (ASMi-52) and Routers. •Provide Call Support for the Customers to Fix the Issue. •Manage & Prepare IMAC (install, Move, Allocate, and Change) Support for IT Assets. •Document all Network & Telecom EPBX set-ups. •Follow both customer and company standard ITIL processes e.g. Change Management. •Follow Processes of Change Management, Problem Management, Assets Management and Incident Management. •I have monitor & setup all the network equipments when BCP Drill test. •Part of Knowledge Base Management where responsible to prepare and share KB documents related to application installation / configuration and Incidents which helps to avoid or minimize the incidents. Telecom Domain: •Handle responsibilities of making changes in telecom systems including extensions, locations, conferencing into EPBX application. •Installed, serviced and Troubleshot PBX Systems and equipment problems. •Maintained PBX systems as scheduled. •Commands & configuration of Extensions & Audix on Lucent Prologix. Show less



PCS Technology Ltd.

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Network Engineer

  • Feb 2011 - Jul 2011

  GSFC - Baroda •Managing more than 1200 Computers, fiber distributed Network (Single and Multimode). •Configure and managing 140 manageable and non – manageable switches of Cisco, HCL, Intel, D-link and Linksys. •Windows Server 2008- DHCP,ADS •Managing Network through Network Management Tools- Whats up gold and Intel Viewer. •Network through fiber Single and Multi Mode, Cat5, Cat 6 cable. •Designing IP addressing scheme using subnet. •Configuring Static, Default Routing. •Implement and… Show more •Managing more than 1200 Computers, fiber distributed Network (Single and Multimode). •Configure and managing 140 manageable and non – manageable switches of Cisco, HCL, Intel, D-link and Linksys. •Windows Server 2008- DHCP,ADS •Managing Network through Network Management Tools- Whats up gold and Intel Viewer. •Network through fiber Single and Multi Mode, Cat5, Cat 6 cable. •Designing IP addressing scheme using subnet. •Configuring Static, Default Routing. •Implement and configure LAN and WAN. •Configuring Security for inbound and outbound traffic using access lists- Extended. •Creating and maintaining VLAN, ingress & egress policy, creating tagged port and untagged port. •Backing up IOS and router and switch configuration file, Restoring or Upgrading the Cisco IOS. •Liaise with support teams, working together to resolve customer issues. •Work as part of a team with excellent communication skills. •Work with clients during all stages of projects. •Highlight and document all network risks of projects. Show less



Radions System

• Network Engineer and Software Engineer

  • Jan 2010 - Feb 2011

  Baroda •Worked independently and also as a team on different modules such as Marketing, Inventory, Production and Dispatch also worked on providing customer support, maintaining logs of activities. •Collaborated with employees of different departments for project development. •Participated and led technical and non-technical trainings such as information sharing sessions/ Training. •Hosted the application on different plants of the companies and it is worked successfully. •Creating and… Show more •Worked independently and also as a team on different modules such as Marketing, Inventory, Production and Dispatch also worked on providing customer support, maintaining logs of activities. •Collaborated with employees of different departments for project development. •Participated and led technical and non-technical trainings such as information sharing sessions/ Training. •Hosted the application on different plants of the companies and it is worked successfully. •Creating and maintaining VLAN. •Layer 2 security – STP, storm control. •Handled the tasks of updating SQL server databases and performed necessary backups. •Responsible for recovery of systems disaster, network security, LAN and WAN network operations as well as network security. •Handled the tasks of maintaining and monitoring data center facilities and equipment to meet 100% SLA uptime standards. •Perform Troubleshooting end-to-end between the two sites. •Perform Site Surveys, and provide documentation for Cable Company. •Design the layout for cable Installations (Structure Cabling). •Provide training to staff at the customer location. Show less



BarodaWeb The E-Catalogue

• Jr. Software Developer

  • May 2008 - Jan 2010

  Baroda • I have total of 1.5 years of experience in Software Development at " BarodaWeb The E-Catalogue " • Which includes experience in Vb.Net 2005/ C#.Net 2008,Crystal Report,SQL Server 2000/2005. • During my professional experience I have developed 2 ERP type of Projects.My Involvement in analytical, designing and coding part of project. • Having good knowledge of Stores, Production, Payroll and Marketing cycle which connected and depends on each others in ERP. • I have a good… Show more • I have total of 1.5 years of experience in Software Development at " BarodaWeb The E-Catalogue " • Which includes experience in Vb.Net 2005/ C#.Net 2008,Crystal Report,SQL Server 2000/2005. • During my professional experience I have developed 2 ERP type of Projects.My Involvement in analytical, designing and coding part of project. • Having good knowledge of Stores, Production, Payroll and Marketing cycle which connected and depends on each others in ERP. • I have a good Programmer, Data Analysis. • Strong Determination, Desire, Punctuality, Good communication Skill and Learning New Things and work with New Technology. Show less