Vivek Sarmalkar

Manager Professional Services at CitiusCloud Services LLP
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Contact Information
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Professional working proficiency

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Jitendra Ingale

Passionate, Sincere, Knowledgeable and Focused are the words that best describe Vivek. We have worked together for more than 7 years. I was particularly impressed by Vivek ability to handle even the most complex problem while troubleshooting —effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. He is a wonderful teammate, who is always there to help his team, someone you can always rely on as a mentor and as a friend. A highly organized and well-managed individual. Never shy away from any challenges and takes every obstacle as a new learning opportunity. He has mastered skill of deeply analyzing problems and proven himself in various challenging situations. He is a highly motivated and always in learning mode.

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Credentials

  • Nutanix Certified Services - Multi-Cloud Infrastructure Proficient
    Nutanix
    May, 2023
    - Sep, 2024
  • Double VCP - Data Center Virtualization & VMware Cloud
    VMware
    Apr, 2023
    - Sep, 2024
  • Nutanix Certified Services Multi-Cloud Automation Proficient
    Nutanix
    Apr, 2023
    - Sep, 2024
  • Nutanix University Subject Matter Expert
    Nutanix
    Mar, 2021
    - Sep, 2024
  • Nutanix Certified Services Files Consultant
    Nutanix
    Aug, 2020
    - Sep, 2024
  • Nutanix Certified Services Calm Consultant
    Nutanix
    May, 2020
    - Sep, 2024
  • Nutanix Certified Services, Flow Consultant
    Nutanix
    May, 2020
    - Sep, 2024
  • Nutanix Certified Professional - Multicloud Infrastructure 5
    Nutanix
    Apr, 2020
    - Sep, 2024
  • Nutanix Certified Advanced Professional (NCAP) 5.10
    Nutanix
    Mar, 2020
    - Sep, 2024
  • Nutanix Certified Professional 5.10
    Nutanix
    Mar, 2020
    - Sep, 2024
  • Nutanix Certified Sales Representative (NCSR), Level 1
    Nutanix
    Mar, 2020
    - Sep, 2024
  • Nutanix Certified Sales Representative (NCSR), Level 2
    Nutanix
    Mar, 2020
    - Sep, 2024
  • Nutanix Certified Sales Representative (NCSR), Level 3
    Nutanix
    Mar, 2020
    - Sep, 2024
  • Nutanix Certified Services Architect
    Nutanix
    Feb, 2020
    - Sep, 2024
  • Nutanix Certified Services Consultant
    Nutanix
    Sep, 2019
    - Sep, 2024
  • Nutanix Certified Advanced Professional 5.5 (NCAP-5)
    Nutanix
    Oct, 2018
    - Sep, 2024
  • Nutanix Certified Professional 5.5 (NCP-5)
    Nutanix
    Sep, 2018
    - Sep, 2024
  • Nutanix Platform Professional 5.0 (NPP-5)
    Nutanix
    Jun, 2018
    - Sep, 2024
  • VMware Certified Professional 6.5 - Data Center Virtualization
    VMware
    Nov, 2017
    - Sep, 2024
  • VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV)
    VMware
    Dec, 2015
    - Sep, 2024
  • ITIL Foundation
    PEOPLECERT
    Oct, 2015
    - Sep, 2024
  • Technology Architect, VNX Solutions Specialist (EMCTA)
    EMC
    Jul, 2014
    - Sep, 2024
  • Citrix Certified Administrator for Citrix XenServer 6
    Citrix
    Dec, 2013
    - Sep, 2024
  • Citrix Certified Administrator for Citrix XenDesktop 5
    Citrix
    Nov, 2013
    - Sep, 2024
  • Cisco Data Center Storage Networking Support Specialist
    Cisco
    May, 2013
    - Sep, 2024
  • EMC Data Domain Deduplication, Backup and Recovery
    EMC
    May, 2013
    - Sep, 2024
  • Cisco Data Center Storage Networking Design Specialist
    Cisco
    Apr, 2013
    - Sep, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Feb, 2013
    - Sep, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Feb, 2013
    - Sep, 2024
  • Implementation Engineer, Backup Recovery - Avamar Specialist (EMCIE)
    EMC
    Jan, 2013
    - Sep, 2024
  • Information Storage Associate (EMCISA)
    EMC
    Jan, 2013
    - Sep, 2024
  • MCITP: Server Administrator on Windows Server 2008
    Microsoft
    Jan, 2013
    - Sep, 2024
  • MCSA: Windows Server 2008
    Microsoft
    Jan, 2013
    - Sep, 2024
  • MCTS: Windows Server 2008 R2, Server Virtualization
    Microsoft
    Dec, 2011
    - Sep, 2024
  • Cisco Unified Computing Technology Design Specialist
    Cisco
    Nov, 2011
    - Sep, 2024
  • Unified Computing Technology Systems Engineer Representative
    Cisco
    Nov, 2011
    - Sep, 2024
  • Nutanix Certified Master - Multicloud Infrastructure 6
    Nutanix
    Apr, 2023
    - Sep, 2024
  • MCSE: Private Cloud
    Microsoft
    Mar, 2013
    - Sep, 2024
  • Nutanix Certified Services Calm Consultant
    Nutanix
  • Nutanix Certified Services Files Consultant
    Nutanix
  • Nutanix Platform Sales Champion (NPSC)
    Nutanix
  • Nutanix Platform Sales Engineer (NPSE)
    Nutanix
  • Nutanix Platform Sales Representative (NPSR)
    Nutanix
  • Nutanix Platform Sales Specialist (NPSS)
    Nutanix

Experience

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Manager Professional Services
      • May 2022 - Present

    • Senior Technical Consultant
      • Mar 2018 - May 2022

    • India
    • Information Technology & Services
    • 200 - 300 Employee
    • Solution Architect
      • Apr 2016 - Feb 2018

    • Senior Technical Specialist
      • Apr 2015 - Mar 2016

    • System Executive
      • Aug 2007 - Mar 2015

      • Administration of Storage (EMC CX4-120, NS350, NS120, VNX5200, VNXe3150, SUN Storage 7210).• Installation, Administration, Patch Management of VMware vSphere 5.5, 5, 4, ESX3i, 4i, 5i, 5.5i.• Installation, Administration of Windows 2003, 2008 R2, 2012 R2.• Installation, Administration, Patching of Symantec Backup Exec for Windows 11d, 12.5. 2014• Installation, Administration, Patching of Veritas Netbackup for Windows 7.x.• Installation, maintenance of branded hardware (DELL, IBM, Cisco UCS).• Installation, Administration of XenDesktop, XenApp 7, 7.1, 7.5.• Designing & Implementing solution for Xen Server, Xen Desktop, Xen App, GRID.• Implementing EMC storage VNX & VNXe series.• Handling Data Center activities.• Handling customer related queries.• Analyzing offshore client requirement & supporting to build solution. Show less

    • Facilities Services
    • System Enginner
      • Jul 2006 - Jul 2007

      • Installing & Configuring Windows 2000/2003 Server as per requirement. • Administrating BSE, NSE, ODIN Clients. • Administrating Internet connection with WinProxy & Failover of internet connection. • Configuring and Administration of Users, Groups, Creation/Deletion, File systems, Network Printer & Device Drivers. • Managing user Rights, Maintaining Data and Access Security. • Administration, Monitoring, Disk Space Management, Ensuring Data Security and Access control on Servers. • Installing & Administrating Antivirus Server & Clients with Symantec Antivirus Corporate Edition 10. Show less

    • FME Engineer
      • Apr 2005 - Jun 2006

      • Responsible for taking day to day backup of online Servers in Windows and UNIX environment using NT Backup and VERITAS Net Backup (monitoring). • Maintaining the integral security of Data Center. • Monitoring and maintaining of Backup logs and scripts on Servers. • Troubleshooting of backup and restore related issues under NT Backup. • Media Management. • Providing support to Help Desk • Administrating, Troubleshooting SWIFT Application Server. • Installing, Administrating, Troubleshooting SWIFT Clients. • Performing Junior Level System Administration task for Windows Servers. • Taking daily backup of NSDL, CDSL Servers. • Troubleshooting NSDL and CDSL Clients Show less

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • Customer Support Engineer
      • May 2004 - Feb 2005

      • Providing Technical Support/Troubleshooting for day-to-day operation to users on LAN and Standalones Machines. • Installation & configuration of Windows XP/2000/2003 Server, DNS, DHCP. • Periodic updates of Antivirus & Windows NT/2000/2003/XP updates & patches. • Providing technical support to end users & Co-Ordination with Off-Site divisions. • Preventive Maintenance of systems. • Preparing Daily & Weekly Reports. • Providing Technical Support/Troubleshooting for day-to-day operation to users on LAN and Standalones Machines. • Installation & configuration of Windows XP/2000/2003 Server, DNS, DHCP. • Periodic updates of Antivirus & Windows NT/2000/2003/XP updates & patches. • Providing technical support to end users & Co-Ordination with Off-Site divisions. • Preventive Maintenance of systems. • Preparing Daily & Weekly Reports.

Education

  • L S Raheja College of Arts & Commerce
    B Com, Commerce
    1997 - 2002
  • Anuyog Vidyalaya
    SSC
    1989 - 1997

Community

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