Experience

NATIONAL TELEPHONE SERVICES CO LLC

• Oman
• Telecommunications
• 1 - 100 Employee

• Regional Project Manager

  • Oct 2022 - Present

  Work with Omantel (Oman’s leading telecommunication services organization) and various subcontracted companies to manage and coordinate the 5G, Fiber & ADSL telecommunication installations and faults throughout major regions in Oman. Improved installation and fault completion percentages to above 70% within the first month. Train the on field technical staff to follow the safety guidelines and quality compliance and ensure they are up-to-date on the technical knowledge while possessing the technical expertise. Handle special, highly prioritized, corporate and emergency requests from Omantel outlet managers. Provide reliable customer service satisfaction by expediting well scheduled requests with timely notifications according to the customer’s convenience while making sure the customer details are upto date via CRM (Customer Relationship Management software). Follow up with field technicians and Outlet managers while coordinating the flexibility of schedules and work force through the WFMS (Work Force Management System). Ensure timely completion of cases while complying with the Code Regulations. Show less



Murtafat Haima'a Trading

• Muscat, Masqaţ, Oman

• Business Development Manager

  • Oct 2021 - Sep 2022

  Provided leadership in the planning, design, and implementation of strategic business objectives. Built relationships with 10+ customers, both local and international. Boosted company revenue by 15% by establishing monthly recurring deals. Identified and reviewed project requirements, prepared technical and commercial offers, and compliance reports. Assisted in basic planning and development of project scheduling concerning issue dates of requisitions and purchase order placements. Provided leadership in the planning, design, and implementation of strategic business objectives. Built relationships with 10+ customers, both local and international. Boosted company revenue by 15% by establishing monthly recurring deals. Identified and reviewed project requirements, prepared technical and commercial offers, and compliance reports. Assisted in basic planning and development of project scheduling concerning issue dates of requisitions and purchase order placements.



Constructions Platform L.L.C

• Oman
• Technology, Information and Internet
• 1 - 100 Employee

• Business Development Engineer

  • Oct 2020 - Sep 2021

  Led cross-functional efforts and ideas to ensure effective direction and support of the eCommerce platform. Develop and implement strategies to improve supplier productivity/quality, and ensure supply chain continuity while minimizing risk and cost. Design, implementation, and analysis of experiments to solve product design and production problems Built relationships with 50+ clients by planning approaches and pitches. Improved overall sales by 30% by implementing offline sales during the early stages of development, which in turn improved overall market reach by 50%. Software debugging and ensuring the reliability, efficiency of the E-commerce platform infrastructure. Development and maintenance of GPS tracking devices for the logistics department. Assist in basic planning and development of project scheduling with reference to issue dates of requisitions and purchase order placements. Promote the business brand through graphic designing, marketing, and social media. Work with finance to ensure invoices are received/approved/paid promptly. Work with the new suppliers to integrate them into the existing processes. Show less



Al Jifnain International LLC

• Muscat Governorate, Oman

• Assistant Operations Manager

  • Jan 2016 - May 2017

  Implemented strategies for material and resource procurement. Built relationships with 10+ customers and maintained current relationships. Established easier trade routes and timings that minimized overall time and cost. Managed a team of 5 employees for the purpose of material handling, loading and unloading. Assisted with the general operations, data entry and data analysis. Implemented strategies for material and resource procurement. Built relationships with 10+ customers and maintained current relationships. Established easier trade routes and timings that minimized overall time and cost. Managed a team of 5 employees for the purpose of material handling, loading and unloading. Assisted with the general operations, data entry and data analysis.



Ultra Electronics Group

• Defense & Space
• 700 & Above Employee

• Internship Trainee

  • Aug 2014 - Oct 2014

  Trained as an intern with Ultra Electronics at the expansion of Muscat International Airport, Oman. Hands-on experience with various automation systems and sensors. Trained as an intern with Ultra Electronics at the expansion of Muscat International Airport, Oman. Hands-on experience with various automation systems and sensors.



Bahwan Engineering Co LLC

• Oman
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Internship Trainee

  • Jun 2014 - Aug 2014

  Trained as an intern with BEC at the expansion of Muscat International Airport, Oman. Hand-on experience with security systems and networking. Trained as an intern with BEC at the expansion of Muscat International Airport, Oman. Hand-on experience with security systems and networking.