Vishnu Ram V

Senior solution architect - Infrastructure at Bobcares
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Contact Information
us****@****om
(386) 825-5501
Location
Ernakulam, Kerala, India, IN

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Credentials

  • Crash Course on Python
    Coursera
    Mar, 2023
    - Nov, 2024
  • AWS Certified Database - Specialty
    Amazon Web Services (AWS)
    Apr, 2021
    - Nov, 2024
  • Google Cloud Certified Professional Cloud Architect
    Google
    Dec, 2020
    - Nov, 2024
  • BSI Certified ISO 27001 Lead Implementer
    BSI
  • Google Cloud Fundamentals: Core Infrastructure
    Coursera
  • R Programming, Johns Hopkins University
    Coursera
  • Reliable Google Cloud Infrastructure: Design and Process
    Coursera
  • Software Security, University of Maryland
    Coursera
  • The Data Scientist’s Toolbox
    Coursera

Experience

    • India
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior solution architect - Infrastructure
      • Dec 2022 - Present

      - Design and implementation of solutions on GCP, AWS, and Azure.- Planning and executing cloud migration.- Troubleshooting escalated issues.- Web and database server performance optimization.

    • Information Security Manager
      • Jul 2007 - Dec 2022

      - Implemented Information Security Management System (ISMS) conforming to ISO 27001- Implemented technical and procedural controls on the various processes and IT infrastructure assets to ensure information security and business continuity.- Worked directly with multiple departments/business units to facilitate risk assessment and risk management processes.- Implemented highly secure systems.- Intrusion detection and prevention.- Vulnerability assessment and patch management.- Backup and DR planning.- Set up reliable and secure infrastructure to facilitate work from home during the Covid pandemic.(Position held in two time periods: July 2007 - Aug 2015 and July 2019 - Dec 2022) Show less

    • Member of Technology Innovation and Emergency Response Team - Infrastructure
      • Sep 2015 - Jun 2019

      - Design and implementation of private cloud with ProxMox and ceph as shared storage.- Migrated standalone servers to the private cloud.- Migration, hosting, and administration of web servers in GCP.- Scaled internal ticketing system using MySQL master-slave setup and haproxy.- Improved the company website speed by optimizing web server, database server, enabling server-side caching, and using CDN.- Implemented high availability for MySQL master server using DRBD.- Responding to emergencies and troubleshooting critical issues – network, server, firewall, router, etc.- Created scripts to automate routine tasks. Show less

    • Team Lead, Technical Support, US based Hosting Company
      • May 2006 - Jun 2007

      - Ensured tech support service delivery as per SLA.- Handled escalated tickets.- Performance management and mentoring of techs and shift admins.

    • Senior Technical Support Engineer, US based NOC
      • Jun 2004 - Apr 2006

      - As shift admin managed the shift and trained junior Engineers- Handled escalated tickets.- Provided value added consulting for end-customers.- Handled hack, spamming, DDoS issues.- Server hardening and optimization.- Troubleshooting issues related to Web, Database, FTP, DNS, Mail Server, etc.- Scripting to automate tasks- Handled a wide variety of control panels – cpanel, Ensim, Plesk, Webmin, etc.

    • Technical Support Engineer, US based Hosting Company
      • Apr 2003 - May 2004

      - Provided tech support services for a hosting company- Firewall management – pix and iptables- Managed Apache, MySQL, and Qmail servers- Managed backup and recovery- Server monitoring with Nagios- Scripting to automate tasks

Education

  • Indian Institute of Technology, Madras
    Master of Technology - MTech, Communication Systems
    2000 - 2002
  • Maulana Azad National Institute of Technology
    Bachelor of Technology - BTech, Electronics and Communications Engineering
    1996 - 2000

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