Experience

GreenByte Technologies, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Salesforce Developer

  • May 2019 - Present

  • Managed Salesforce Marketing Cloud and augment the team’s email program to ensure marketing communications are coordinated adhering to compliance and regulatory standards • Collaborate with the director of marketing on projects for innovation and base business and prepare overall monthly and campaign-level reporting of marketing KPI performance vs. goals • Led a team to 3 developers and own campaigns from end-to-end: managing creative processes, customer segmentation, targeting, execution, reporting, and optimization • Work with business users on teams such as sales, marketing, and customer success to understand their objectives and craft elegant solutions for their critical workflows • Led numerous complementary Salesforce App Exchange products supporting CTI, Marketing Automation, Digital Signature Capture, Document Generation, Mapping, and other components of a comprehensive CRM solution • Work with the tech and design teams to define priorities, features, and road maps by identifying key insights, spotting optimization opportunities, and informing product decisions • Build and manage testing, coding, release and environment management processes employing agile team principles that maximize effectiveness of the team • Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements • Interact directly, as necessary, to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances • Actively provide inputs during all phases of development, from user experience, to service-oriented architectures, data stores and data models, and machine-learning driven decision-making • Developed and embedded a loan evaluator tool in multiple partner websites using AngularJs and linked the object to Salesforce for lead generation Show less



Brunswick Corporation

• Manufacturing
• 700 & Above Employee

• Salesforce Consultant

  • Jun 2018 - Jul 2019

  • Led a team of creative designers, social media specialists, and analysts to help NAUTIC-ON with new IoT product marketing planning and communication strategy; primarily focusing on employing SF marketing cloud • Offer proactive guidance on how to best apply Salesforce to meet customer requirements • Planned a new product launch of a virtual reality boat simulation project, selecting a development team through margin analysis and managing developers, designers, and marketers under strict timeline and budget constraints • Conducted consumer persona research, industry trends, and competitive advertising analysis to gain insights on developing appropriate messaging, finalizing campaigns and identifying optimal channels for promotions; saving 17% of the digital advertising budget • Reviewed and validated SFDC Designs that vendors or teammates produce, to ensure they are complete and meet documented business requirements from our user population • Performed deployments from Sandbox environments all the way to Production • Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and objectives, and innovate ways to meet mission goals successfully • Advised the company to get the most out of their investment in Salesforce products including Sales Cloud, Service Cloud, Communities, Pardot, and the Force.com platform • Interface with functional analysts and internal stakeholders to understand business needs in order to administer, enhance, and integrate the Salesforce platform • Demonstrate and promote high standards in elegant system architecture and clean, efficient code with appropriate coverage of unit tests, as well as clear documentation • Design, Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce • Subject matter expert on Salesforce.com and CRM applications and provide support and training for company Salesforce users Show less



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Salesforce Developer

  • Sep 2015 - May 2018

  • Created users, profiles, roles, public groups to provide access and implemented role hierarchies, sharing rules and record level permissions to provide shared access among financial different users. • Developed Workflow and Approval Rules, Validation Rules and custom formulas. • Created task related apex classes, Test methods & Visual Force pages • Responsible for design in Salesforce Lighting modules internally and also with out of box functionality. • Coordinating deployments from one to another org and successful production deployments and Lightning releases. • Developing Visualforce pages on Health care application user interface page developments. • Responsible for day to day activities and component migrations between upstream and downstream environments. • Responsible for creating standard components and custom components to creating visual force page. • Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com. • Responsible scheduled backup using Lighting Data Export service. • Extensively used Data Loader, Data Import and Export services for data migration used ETL tools. • Responsible for quality assurance of all web design projects, including web usability, accessibility, testing and debugging • Extensive use JavaScript of tools like Dev Console, Apex explorer, PVCS source repository tools • Involved in querying Lightning Salesforce tables using SOQL & SOSL queries using Force.com Explorer • Designed company letterheads using Communication templates • Involved in client interaction for discussing the workflow and customization of page layouts. • Participated in the discussions to define Administrator functional and user interface interaction in scrum meetings. • Extensively lightening used Data Loader, Data Import and Export services for data migration. • Worked on creating and maintaining various support cases and business processes on SFDC Chatter Show less



TechPhant Consulting Group

• India
• Information Technology & Services
• 1 - 100 Employee

• Salesforce Developer

  • Aug 2012 - Jul 2015

  ● Programmed tools using SQL, Apex, Java, JavaScript, and development of custom Lightning components ● Implemented multiple technical and CRM projects across a broad range of B-to-B and B-to-C industries. ● Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration ● Manage daily support requests, maintenance tasks and users' administrative needs ● Recommends enhancements to processes, procedures, business practices, databases and tools ● Communicate with department leaders to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment ● Provide support across systems and related integrations native to the Salesforce ecosystem while Troubleshooting and fixing defects for planned releases and production issues ● Experience with Salesforce development, with Apex, JavaScript, FFLIB, and React.js ● Manage and document ongoing Salesforce customization and integration projects ● Make recommendations to management regarding implementations as appropriate ● Performed Salesforce data object management and data integration while performing Salesforce object modeling using Visual force and APEX Show less