Experience

South Star Software Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Operations Center Engineer

  • Dec 2021 - Present

  Navi Mumbai, Maharashtra, India



LRS Services Pvt Ltd, Client: - Bank of India

• Network Engineer

  • Aug 2021 - Dec 2021

  Mumbai, Maharashtra, India • 24x7 monitoring and maintaining connectivity between Data Centre and branches of Bank of India. • Configuring Cisco routers/switches as well as HP routers. • Configuring routing protocols like BGP/ OSPF. • Generating report for Uptime and node availability from NNMI using SNMP. • Monitoring and maintaining connectivity of edge devices using NAC. • Basic configuration of IPSEC tunnel over VPN. • VLAN creation, assigning ports in VLAN and configuration of… Show more • 24x7 monitoring and maintaining connectivity between Data Centre and branches of Bank of India. • Configuring Cisco routers/switches as well as HP routers. • Configuring routing protocols like BGP/ OSPF. • Generating report for Uptime and node availability from NNMI using SNMP. • Monitoring and maintaining connectivity of edge devices using NAC. • Basic configuration of IPSEC tunnel over VPN. • VLAN creation, assigning ports in VLAN and configuration of port-security. • Configuring DHCP, assigning IPs to edge devices dynamically as well as Statically. • Monitoring and report generation and bulk configuration using SolarWinds and HPNA. • Upgrading IOS on Cisco Routers and Switches. • Generating RMA, performing on-call replacement of the network devices. • Handling client over calls and emails and resolving network related queries in the ticketing system. • Configuring SD-WAN devices such as Cisco Viptela and managing them. • Working with Remote Technician on call to assist in Installation and turn up voice/data equipment. • Working on troubleshooting and Repair of existing devices on site. • Maintaining documentation of devices and their services, ports assignment, and assist team members to keep track of • all the ongoing activities, future projects and task due. • Working on High priority issues and resolve them with intensive troubleshooting, remotely accessing devices, making • necessary changes in configurations and upgrading devices on site. • Conduct training programs to others team members. • Participation in on-call rotation as well as all other duties as assigned by management. Show less



Tata Communication Limited (Vsnl)

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Network Associate (NOC)

  • Jan 2018 - Jul 2021

  Mumbai Metropolitan Region • L1 Monitoring of Devices such as Cisco/ Juniper / Huawei / Alcatel Lucent • Troubleshooting of complex LAN/WAN infrastructure including routing protocols such as OSPF. • Settings of the networking devices and coordinating with system/Network administration during • Implementation Installation of routers and switches of Cisco, juniper, Huawei, Alcatel lucent • Configuration/Backup of switches such as Cisco, juniper, Huawei. • Monitoring temperature status of BTS, POP and taking… Show more • L1 Monitoring of Devices such as Cisco/ Juniper / Huawei / Alcatel Lucent • Troubleshooting of complex LAN/WAN infrastructure including routing protocols such as OSPF. • Settings of the networking devices and coordinating with system/Network administration during • Implementation Installation of routers and switches of Cisco, juniper, Huawei, Alcatel lucent • Configuration/Backup of switches such as Cisco, juniper, Huawei. • Monitoring temperature status of BTS, POP and taking action according to the situation. • Handling TT’s for last mile support, troubleshooting in existing network architecture • Performing automated and manual monitoring of ticket tool. • Coordinating with end users for resolving their network related issues. • Upgrading IOS of Cisco routers and switches using TFTP server. • Monitoring and troubleshooting memory, CPU and Disk space utilization • Played Significant role in Planning and Execution of version upgrade of following devices with minimum impact on production network remotely • Over 100 Cisco Catalyst switch 2950, 2960, 3750 ME • Over 50 Huawei 5300 BTS L2 switches • Worked on monitoring the 4G/LTE wireless performance, signal strengths, and various parameters to evaluate the • performance of wireless service. • Worked on High priority issues and resolve them with intensive troubleshooting, remotely accessing devices, making necessary changes in configurations and upgrading devices on site. • Designed and validated the performance, quality, and reliability of the RF link. • Designed and implementing WLANs and other wireless networks. • Initiated and maintained regular communications with customer and vendor to review and verify order package, review required information to provide services requested, schedule service installation and communicate milestone dates with Customer and/or Vendor. Show less