Vishal Sharma
Team Lead at MattsenKumar LLC- Claim this Profile
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Topline Score
Bio
Jalaj Tailor
Vishal is simple and dedicated professional, He is hard working and open to learn new things, Positive attitude, Good listening skills & ability to work under pressure, works with minimum supervision, always a team player & approachable to seniors is his nest qualities. He can be trained easily and can be a good asset to any company. I wish him good luck for his future.
Jalaj Tailor
Vishal is simple and dedicated professional, He is hard working and open to learn new things, Positive attitude, Good listening skills & ability to work under pressure, works with minimum supervision, always a team player & approachable to seniors is his nest qualities. He can be trained easily and can be a good asset to any company. I wish him good luck for his future.
Jalaj Tailor
Vishal is simple and dedicated professional, He is hard working and open to learn new things, Positive attitude, Good listening skills & ability to work under pressure, works with minimum supervision, always a team player & approachable to seniors is his nest qualities. He can be trained easily and can be a good asset to any company. I wish him good luck for his future.
Jalaj Tailor
Vishal is simple and dedicated professional, He is hard working and open to learn new things, Positive attitude, Good listening skills & ability to work under pressure, works with minimum supervision, always a team player & approachable to seniors is his nest qualities. He can be trained easily and can be a good asset to any company. I wish him good luck for his future.
Experience
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MattsenKumar LLC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Team Lead
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Jun 2022 - Present
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Assistant manager customer care
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Jun 2021 - Jun 2022
Presently taking care of outbound & escalation process
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Senior Subject Matter Expert
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Nov 2019 - May 2021
Worked in voice, non voice and voice escalation's and also managed consumer forum cell. Successfully handled 150+ customers transactions in a day and with a assurance of best assistance to the customers on the basis of client guidelines. Responsible to deliver the best customer experience to enhance the after sale service quality and customer loyalty for brand.
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Technical Support Executive
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May 2019 - Nov 2019
worked in voice and escalation lob.
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Community
