Experience

SAI Global Standards & Legislation
• Australia
• Information Services
• 1 - 100 Employee
• Account Executive

  • Sep 2021 - Present


Bridged Group

• Australia
• IT Services and IT Consulting

• Business Care Specialist

  • Mar 2021 - Sep 2021

  Used client-specific tools to research inquiries, document customer interactions and issue resolutions.Identified root cause of inquiries by asking probing questions to determine best solution.Assisted customers in resolving potential product or service-related issues. Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.Entered orders into Connectwise computer database system.Responded proactively and positively to rapid change.Delivered prompt service to prioritise customer needs.Increased efficiency and performance by monitoring team members productivity and providing feedback. Show less

• Business Account Manager

  • Apr 2020 - Mar 2021

  Accomplished sales goals and boosted revenue by approx $3M through product knowledge and customer relationship management.Gained customer acceptance by demonstrating cost reductions and operations improvements.Identified sales opportunities by assessing environment and devising and implementing winning strategy.Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.Attended trade shows and seminars to promote products and network with industry contacts.Provided sales forecasts for all product sales opportunities within assigned accounts.Carried out day-day-day duties accurately and efficiently.Demonstrated respect, friendliness and willingness to help wherever needed.Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.Developed and implemented pursuit plans for all opportunities within assigned key accounts. Show less



Telstra Business Centre Bayside

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Account Manager

  • Dec 2017 - Apr 2020

  Accomplished sales goals and boosted revenue by approx $3M through product knowledge and customer relationship management. Gained customer acceptance by demonstrating cost reductions and operations improvements. Identified sales opportunities by assessing environment and devising and implementing winning strategy. Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms. Attended trade shows and seminars to promote products and network with industry contacts. Provided sales forecasts for all product sales opportunities within assigned accounts. Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Developed and implemented pursuit plans for all opportunities within assigned key accounts. Show less



Domino's

• Canada
• Internet Publishing
• 1 - 100 Employee

• Store Manager

  • Aug 2013 - Dec 2017

  Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget. Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments. Managed store employees successfully in fast paced environment through proactive communication and positive feedback. Minimized on-site cash with frequent deposits and high accuracy in predicting operations. Completed all point of sale opening and closing procedures, including counting contents of cash register. Approved regular payroll submissions for employees. Reconciled daily sales transactions to balance and log day-to-day revenue. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. Developed new store location from ground up by hiring and training efficient team. Show less