VISHAL RANGA
Operations Administrator at Securiguard Services Ltd.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
CPR/AED/First Aid
Paladin Security Group LtdFeb, 2022- Sep, 2024
Experience
-
Securiguard Services Ltd.
-
Canada
-
Security and Investigations
-
700 & Above Employee
-
Operations Administrator
-
Jul 2023 - Present
• Assist in coordinating operational activities, meetings, and events to facilitate seamless collaboration among team members. • Respond to incoming calls, address inquiries, and provide information or route calls to the appropriate personnel within the organization. • Maintain clear and effective communication with internal teams and external parties to ensure smooth operations and resolve any issues. • Provide general administrative support, including scheduling, filing, and managing office supplies, to maintain an organized and efficient workplace. • Maintain positive relations with clients, responding to inquiries and providing exceptional service to enhance client satisfaction. • Dispatching Field Supervisors to employees in need of assistance to provide mentoring and coaching, breaks, tend to injuries, etc. Show less
-
-
-
Paladin Security Group Ltd
-
Canada
-
Security and Investigations
-
700 & Above Employee
-
Team Lead
-
Oct 2021 - Jul 2023
• Responsible for submitting reports of daily surveillance activity and important occurrences, providing detailed and accurate information to management and relevant parties. • Managed a team of 8 personnel, providing leadership, direction, and support to optimize their performance and ensure effective and efficient execution of their duties. • Collaborated with management to swiftly address and resolve 17 tenants and clients' issues, showcasing strong communication and problem-solving skills to achieve timely and satisfactory resolutions. • Demonstrated a high level of professionalism and integrity, consistently adhering to industry standards and best practices, while upholding the organization's values and mission. • Achieved successful implementation of security measures resulting in a 15% reduction in incidents. Show less
-
-
-
-
Assistant Manager
-
Mar 2019 - May 2021
• Set up and organized schedules to ensure that all employees were working effectively and efficiently. • Successfully generated sales revenue by identifying opportunities, developing effective sales strategies, and implementing tactics that led to a 27% increase in sales over a specific period. • Supervised, led, and motivated employees to ensure that they were performing their duties to the best of their abilities and that they were meeting the company's goals. • Helped with monitoring and tracking operating costs, budgets, and resources to ensure that the company was running efficiently and that expenses were within budget. • Co-ordinated day-to-day operations to ensure that all tasks were completed on time and to the required standards. This involved working closely with other departments and stakeholders to ensure that everyone was working towards a common goal. Show less
-
-
Education
-
2021 - 2022
New York Institute of Technology
Master of Business Administration - MBA, Management -
2013 - 2017
Punjab Technical University
Bachelor of Engineering - BE, Computer Science
Community
