Experience

Tezzract Fintech Private Limited

• Operations Manager

  • Jun 2021 - Present

  Key Responsibilities * Managing the presentation of ACH/ PDC Files. * Uploading ACH Response file in system Match with bank statement. * Responsible for daily activities of the team including supervision of the entire authorization & Reconciliation of accounting entries passed by the unit. * Managing team of internal and external vendors assigned to the process. * Tracking of customer requests & ensuring complete closure of presentation cycles including data Processing & providing payout report. * Coordinating with client / banks to facilitate mandate registration process. * Handling escalated mandate registration cases and resolving them on priority * Participated in various UAT / converter releases done at both ends to enable conversion of data in desired formats. Involved in designing, testing & implementation of various formats as required by Clients. * Reporting and Daily/Monthly MIS Preparing MIS on daily basis in relation of Pending Buckets and Reconciliation * Coordinating with Branch, Making MIS, operation for NACH ,PDC ,ECGLS & RESTRUCTURE Debit transaction processing in payment Gateway. *Participated in various UAT / converter releases done at both ends to enable conversion of data in desired formats. Involved in designing, testing & implementation of various formats as required by clients. * Responsible for daily activities of the team including supervision of the entire authorization & Reconciliation of accounting entries passed by the unit. Coordinate with all new clients for onboarding /Empanelment process. * Coordinating with FI, RCU & DSA client for onboarding registration process. Handing Hunter process & CIBIL process for Business Loan. Show less



BillDesk

• India
• Software Development
• 400 - 500 Employee

• Senior Operations Executive

  • Jan 2008 - Jun 2021

  * Handling complete Processing and Monitoring ECS , NACH & Direct Debit files for pan India. * Processing Rupay NACH Debit/ Credit Card, SBI Debit Cards & Amex Payment Gateway Process transactions as per TAT. * Ensuring timely processing of ECS & Direct Debit files by the branches as per defined TAT. * Coordinating with Branch operational teams for ECS Debit processing. * Processing NFT / RTGS for HSBC Mutual Funds. * Processing late return & late success inform to biller risk management. * Resolving queries raised by Branches & Billers for ECS & DD Files reconciliation, funding. * Following up with branches for the TAT records and maintaining the same. * Processing Mobikwik wallet Refunds on dashboard. * Processing Chargeback Refunds transactions on dashboard. * processing & Capturing real time Amex transactions on Portal. * Taking care of MICR Management (Addition , Deletion , & Migration) * Providing MIS to Operational & Regional Heads on ECS Debits processing & Reconciliation. * Maintaining Daily, Weekly and Monthly MIS for ECS Debit File. Show less



HBL GLOBAL PVT. LTD

• Financial Services
• 200 - 300 Employee

• Quality Controller in Credit cards

  • Sep 2005 - Jan 2008

  Analysis of approved & decline cases and maintaining the report of the same giving the feedback to backend + preparation MIS on daily basis Analysis of approved & decline cases and maintaining the report of the same giving the feedback to backend + preparation MIS on daily basis



Fortune Cars Pvt. Ltd. (TATA MOTORS )

• Operation Executive

  • Sep 2004 - Sep 2005

  Office Incharge in Cash Department & preparing MIS day to day basis Office Incharge in Cash Department & preparing MIS day to day basis