Inside Sales Manager - North America

• Oct 2022 - Present

Sales Account Manager

• Feb 2022 - Oct 2022

Sales Executive - Proactive

• Sep 2019 - Jun 2020

• To plan and execute a daily system of sales calls on Airline Offices, Commercial Houses, Industrial and professional associations, diplomatic missions etc • To make regular sales calls and maintain a systematic record of sales calls made, with corresponding room nights booked with various accounts • To maintain good PR with Corporate and all other business generating sources • To look after booking arrangements for individuals, groups and tours etc • To co-ordinate with the C & E manager to arrange for various conference arrangements • To compile and maintain a mailing list for the dispatch of promotional material • To handle telephonic enquiries as per standards laid down • To assist the sales manager in day-to-day work, report backs and other follow-ups • Maintain record of credit extended and keep follow-ups thereof • To adhere to strict grooming and hygiene standards Show less

Executive - Event Sales

• Jul 2018 - Sep 2019

• Efficiently planning the events for a 98 room and villas property. • Achieving incremental revenues successfully through decor, themes and corporate AV requirements. • Conducting Pre-convention meetings and responsible for handling residential conferences and weddings • Organize hotel tours for the prospective clients • Prepare templates for Proposals, Social and Corporate Event Contracts, BEO and other internal communications •Taking care of lodging and boarding, event setups, menu planning and bridging the gaps between the operational departments of the hotel and the guest for all kinds of events (social and corporate). Show less

Executive Sales Coordination

• Dec 2017 - Jun 2018

 Taking care of all Social events in the hotel only the Rooms section i.e. MICE and Weddings.  Maintain the data with the help of Business of the Books and many more reports generated by Opera.  Analysis of the reports and Business in the Markets.  Maintain the Contracts of all Corporate Offsite & Conferences and Wedding.  Work to find the new sales leads, through Tele-calling, business directories, client referral, etc.  Taking care of all Social events in the hotel only the Rooms section i.e. MICE and Weddings.  Maintain the data with the help of Business of the Books and many more reports generated by Opera.  Analysis of the reports and Business in the Markets.  Maintain the Contracts of all Corporate Offsite & Conferences and Wedding.  Work to find the new sales leads, through Tele-calling, business directories, client referral, etc.

Personal Host ( Pre- Opening Member ) at Alila Fort Bishangarh

• Nov 2016 - Nov 2017

• Shift In charge of a respective shift, all the Check In and Check Out need to take care. • Responsibility of giving personalised service to all guest needs. • Pre-Opening Exposure and Making of departmental SOP’s, PowerPoint presentations and Excel reports. • Notify housekeeping staff of all special request of next day arrivals and planning for future arrivals. • Give Training like Check-ins / Check-outs, Night Audit. • Inspection of all arrival rooms for a day to give best quality product to our valuable guest. • Maintaing Par stock of inventories and stationery - Requisition Incharge Show less

Front Office Assistant at RAAS Devigarh

• Oct 2015 - Nov 2016

• Responsible for welcoming guests and keeping apprised of services and amenities to accommodate guest in an effective manner. • Notify housekeeping staff of all special request, late checkout and room changes. • Responsible for proper administration of keys and cash handling in according with cashiering and credit policies. • Perform responsibilities like Check-ins / Check-outs, Night Audit. • Conduct room inspection to ensure adherence to quality standard for cleanliness and proper preventive maintenance. • Provide support to another department as required Show less