Experience

MCO (MyComplianceOffice)

• United States
• Software Development
• 100 - 200 Employee

• Software Engineer

  • Mar 2022 - Present

  Provide activity, progress and status reports to reporters and keeps reporters posted on any critical issues. Ownership of escalated issues, Root cause Analysis with complex tickets, documentation, and testing as they are implemented across the environment we support Propose, design, and implement processes and technology to support and enhance the client support function including workflow, incident management, and reporting. Provide activity, progress and status reports to reporters and keeps reporters posted on any critical issues. Ownership of escalated issues, Root cause Analysis with complex tickets, documentation, and testing as they are implemented across the environment we support Propose, design, and implement processes and technology to support and enhance the client support function including workflow, incident management, and reporting.